I migliori ristoranti di cucina americananella città Genova della Genova

08/06/2025: I have been going to this McDonald's for over 3 years, with hundreds of drinks under my belt (at least 2000 euros spent over time). Tonight, for the first time, I only had a mineral water because I was simply waiting for 7:30 pm for another evening. Incredibly, two managers started circling me in an intimidating manner, staring at me for ten minutes with an attitude that was nothing short of mafia-like, as if my mere presence was a problem. They made me understand with threatening tones that I had to leave, even though I was a paying customer and seated in a completely respectful manner. Never, in any other place in my life, have I had a similar experience. Disappointed and bitter. I will never set foot in here again.

06/06/2025: I went to Mac during my lunch break from work, it was the last day of school and the place was particularly crowded with kids. Having to go back to work I turned to an employee, and explaining the situation I asked him about the waiting times. He understood my need, and did his best not to make me wait too long, he was really kind and professional I wanted to point it out his name is Davide

27/05/2025: I had a problem with the payment by debit card at the cash register and I paid in cash but the payment by debit card that both I and the clerk thought had been cancelled due to technical problems was later charged to me so that in the end I had to pay twice for a menu. The manager replied that if in the following days she had not credited the money back to my account I could come back for assistance in this regard. After two weeks I went back and another manager welcomed me and I explained what had happened and with great kindness they let me use the menu that due to the technical problem I paid twice and I must say with great kindness and a nice way of treating the customer. I thank the employees of the McDonald's at the ferry terminal always very kind I have been going there for many years. Bye

29/04/2025: In this McDonald's I noticed obvious difficulties in organizing the staff. I don't know if it was a matter of inexperience or a particularly chaotic day, but the efficiency left something to be desired. The real Achilles' heel remains the service: with a little more training and coordination we would be better off.