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Mezzaluna
Saronno
20/10/2023: I recently visited the "Mezza Luna" restaurant inside the Hotel della Rotonda in Saronno, and it was an experience that left me disappointed.
The first thing I noticed was how extremely slow the service was. The waiting times were very long, and this negatively affected the entire experience.
When the food finally arrived, upon tasting it I discovered that the pasta served was cold and totally tasteless. It was evident that it had not been prepared carefully, or left on the kitchen counter and this made the meal unappetizing.
Furthermore, the behavior of the waiters was quite disconcerting. They didn't seem to know how to handle guests effectively, which added to the unwelcoming atmosphere.
(especially the blonde lady with glasses)
Bottom line, based on my experience, I have no plans to return to this restaurant. The slowness of the service, the quality of the food and the behavior of the waiters made my visit disappointing. I hope the restaurant can make some upgrades to improve customer experience in the future.
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