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6,7
154 Recensioni |
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Caffe Barriera Cavour
Cesena
30/04/2025: I'm really sorry to write a negative review, especially as a lover of Romagna and the people of Romagna.
Passing by I saw a free table in this bar and thought I'd sit down, I stayed for a while (maybe between 10 and 20 minutes), because in the meantime I was finishing a work call. The mistake I made was sitting down without asking permission, but there was no staff outside at the time, and there was no other customer waiting, and it was a very quiet morning (certainly not a Saturday afternoon), so I mistakenly thought I could do it. However, I was expecting someone to come and take the order (rightly so!), the problem is that no one ever arrived. I even had a strong doubt that no one had even seen me. In the meantime I'm always on the work call.
I even tried to intercept the waiter a couple of times to order a coffee, but he didn't hear me, it can happen. I looked to see if there was any sign "we do not provide table service, order at the counter", but I don't think there is, or at least I haven't seen it. Furthermore, the waiter came out a couple of times to serve other tables, so there is table service.
After about fifteen minutes, a gentleman (I don't know if he was a waiter or the owner) came out, approached my table and said to me: "But I'll need the table soon."
I completely fell off my feet and replied politely: "I apologize, but I was actually waiting for someone to come and ask me what I wanted to order."
And he, visibly annoyed: "Ah well... tell me, tell me"
At that point, without making any argument, I replied: "No, look, it doesn't matter, don't worry, I'll free up the table for you..."
And I left very sorry and disconcerted.
I think there was a misunderstanding because really none of the staff spoke to me from the second I sat down. Only this gentleman, who I don't know if he was the waiter or the owner, came and said to me in a very unpolite manner: "I'll need the table soon."
It's really a shame!
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