30/06/2025: I have to divide my evaluation between the service, the premises, the welcome, and the dinner itself. I would like to point out that I booked to take advantage of a gift box (dinner for 2), and this is already quite an undertaking, because, rightly or wrongly, I have seen that those who use this booking method are always treated as second-class customers compared to others. Mr. Zuffa was very kind in receiving me, my wife and my 2 daughters (8 and 11 years old) in his splendid environment, on a weekday evening when we were also the only customers, dedicating kindness and culinary knowledge to us in a muffled environment with very pleasant background music. For this, hats off.
But the cost of the dinner, despite being aware of the quality of the products offered, left a bitter taste in our mouths.
Excluding what was included in our box (cover charge, appetizer, first course, dessert - x2), we paid à la carte:
appetizer x 2 (cold cuts, cheeses, piadina with jam and honey - not very large portions), 2 glasses of wine, 2 glasses of coke, 2 courses of lasagna (very modest portions and with no other choice). The whole thing cost us 90 Euros. I didn't like the fact that Mr. Augusto, when it came to counting, didn't issue a regular receipt, limiting himself to consulting a handwritten sheet, which I couldn't check. Charmed by the kindness and courtesy, I paid by debit card and didn't have the presence of mind to ask for a formal document, which would make me understand how much I had paid for each individual course to get to 90 Euros. I understand the inconvenience of opening the kitchen just for us, paying the cook for the evening when we were the only customers, but, either we are clearly told that this cost is "charged" to us, if that is the case, or it is an unfairness. Or, if it is not a markup, I want to understand it well. During dinner my daughter accidentally broke a glass..... but I refuse to think that it entered the list. Now I expect a reply from Mr. Augusto who with proverbial kindness, but firm, blunts my criticisms point by point; but believe me, always with the utmost calm and respect on my part, follow up your cordiality with an equally important policy of maximum transparency and clarity, and your already very renowned restaurant (this is not humorous) will benefit further.
20/05/2025: We had a great time, a great welcome and very good wines!!
A great experience.
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