Villa Heidelberg In Merano

15/03/2025: Dream hotel in the paradise of Alpe di Siusi

11/02/2025: First of all: unfortunately you can't write two reviews about the same hotel, so here's a new one: I'm currently spending my last evening at the Hotel Santner. I wouldn't have expected it but there was an increase compared to the previous year. The “little haha”, (the room is a great size) double room was recently renovated in a very stylish manner with attention to detail. It has charm and still exudes coziness. The balcony offered a fantastic view in the morning and evening. The location of the hotel is a dream for skiers and hiking enthusiasts. Now to what makes the hotel special for me. The staff and the hosts, I would like to highlight the reception. Super understanding of problems big and small. No matter who you talk to... the room staff... the friendly drivers, the waiters or the family... there was never the feeling that you were being disturbed. People really live here so that their guests should be satisfied. The food leaves nothing to be desired and my special requests (a lot of side dishes were canceled) were also implemented. You don't like something? No problem, we'll do something different. There's nothing left for me to say other than thank you for the lovely, relaxing time.