Ula Cafe&Bistrot In Ruffano

Great coffee, sandwiches and baked goods. Really kind staff too.

The best coffee spot in Jamaica Plain

The food (vegan ‘chorizo’ scramble and vegetarian burrito) and coffee were delicious. Great place to sit and chat. However, the customer service was extremely brusque, to the point of being rude. I was surprised, as I expected a more welcoming experience here.

We love to get beverages from Ula but the food is very inconsistent from visit to visit. From burnt tempeh to undercooked bacon, the food can be a gamble. As mentioned in several reviews here, the service could be better. While the staff is mostly nice and welcoming, they are often inattentive and slow. We have gone in to pick up orders that aren’t in the pick up spot only to realize our food has just been sitting in the counter as employees walk past for extended periods of time. We enjoy supporting this local cafe and are excited to see they are applying for a liquor license but it is hard to see the draw if the service and quality remains inconsistent.

Food's good, coffee is quite decent. Found the service when picking up to be a bit lacking. Was directed to some shelves to pick up an order. Checked, nothing there in my name, so I waited. And waited and waited, while plenty of other folks came in and picked up their orders. Eventually one of the staff members asked me my name for the order. It had just been sitting there on the counter, out of sight of customers for who knows how long. Pretty annoying, though the staff member did apologize it did little to ameliorate my frustration. Sandwich and baked goods were good though.

I stopped by to buy a latte, it was very delicious, My sandwich. Rich I will return another time for breakfast Inside ,

I loved this cafe, the decoration is very nice, they have the best Ice Matcha and the people very kind.

Loved the vibe. Tried chai latte and ula sunrise sandwich, both were really good.

In general, I’m a big fan of this place and bring friends from out of town here to show them our lovely community. The atmosphere is good, the food is solid, the drip coffee is generally good (but is often room temp by the afternoon which is frustrating), and many of the employees are very kind (Mike is wonderful). One other employee in particular is consistently rude and gives me a huge attitude whenever I walk in, being totally unwelcoming on several occasions. It doesn’t seem isolated to me but it’s hard to not take personally. It doesn’t make me want to come in when this person is working. I thought all were welcome?

I love this place! They got so many options on the menu! Food is good and reasonable price! And always feel warm welcomed whenever I come to this place!