Trueasy In Alessandria

01/03/2026: I visited this restaurant for lunch and overall the experience was quite positive. The atmosphere is refined and welcoming, the staff friendly and helpful. I really appreciated the quality of the ingredients and the presentation of the dishes: you can sense the attention paid to the kitchen, and the flavor was adequate. Unfortunately, there was one incident that left me a little disappointed. I was served a cold steak; after I reported it, the dish was taken back to the kitchen and the same steak was returned, simply reheated, and on a lukewarm plate. I would have preferred more attention to the situation, perhaps by preparing a new dish or at least a small gesture of apology for the inconvenience. Overall, the food is good, but I believe that customer care in times of crisis really makes a difference. I hope it was just an isolated incident, but I recommend being careful because losing a customer can lead to very unpleasant word of mouth.

26/02/2026: Never disappoints, always a good, welcoming place and reasonably priced.