Trattoria la Pace In Rocca san casciano

18/03/2025: We had dinner on Saturday evening on the recommendation of FRIENDS, quite informal environment, extremely friendly and nice service, we had a grilled fish each, there were 3 of us, then 1 spritz each, two side dishes and a coffee. We spent a few euros less than €150 Not a little. No wine just water. First of all, the fish was plentiful and overall good and apparently fresh, except for one toad cure among the other fish which was frozen cold, therefore probably recovered or recycled and this left us stunned. Then the bread included in the cover, some hot slices, freshly cooked from frozen, and others still cold and hard, no comments needed. The best, however, was with the Piadina which they bring to you on request and you pay separately, which was the plastic one you buy at the supermarket freshly reheated. This would be a venial sin anywhere except in Romagna where Piadina is a must, you don't have to pay but above all it is of excellent quality everywhere! It's really a shame that they get lost in these little things like frozen bread, a little hot, a little cold, poor quality piadina for a fee and worst of all in a beautiful Flemish dish of Pesce Buono, an icy cold slice of fish. I don't think we will go back and it's a shame because for a short time they risk being a good fish restaurant. PS In response to what the restaurant manager wrote, perhaps you would do better to reread my review and you are able to respond in kind because he wrote all things that have nothing to do with what I wrote. The only thing I agree on is that we should have told him what was written above directly at dinner, but given the answer he gave me, I can't imagine what he would have said in person. Last note, mine is anything but a negative review and if there was a minimum of entrepreneurial spirit, it should be understood as such and the criticisms, after the appreciation given, should be used as ideas for improvement. Losing one customer means losing many. I hope you get better! At least as an approach.

13/03/2025: Friendliness and good quality service