09/03/2026: We went to Burro e Sugo on Saturday evening with a reservation through TheFork and a 50% discount. It was our second time there, and unfortunately, my concerns the first time were confirmed.
As soon as we entered, we were hit by a very heavy smoke, almost like a fog, a clear sign that the kitchen hood was probably malfunctioning. The first time, I thought it was a temporary glitch, but the situation was the same this time. The restaurant also has a fairly low ceiling, making it very noisy.
The service was very slow and disorganized.
As for the food, some things were good, while others were truly disappointing. The artichokes (Roman-style or Jewish-style) were practically submerged in liquid, and the same thing happened with the chicken with peppers, which was sloppy. The tagliatelle with wild boar, on the other hand, was very good—the only dish we truly enjoyed.
The thing that left us most perplexed, however, was the bill. We were a table of 10 with a 50% discount on TheFork. The total was €270, and we were given a €118 "discount," but we ended up paying €27 per person.
Considering that almost everyone ordered just a main course (a first or second course), a few supplì or bruschetta, drinks, and a few sorbet, the final price was practically identical to what one would have paid without any discount. We all felt cheated.
I hate to write this because some things were good, but between the smoke in the restaurant, the slow service, and the lack of transparency regarding the discount, the overall experience was disappointing.
07/03/2026: Thank you for your kindness and helpfulness.
All good 👍