Sud Hotel Restaurant In Pulsano

I stayed for two weeks. Non-consecutively. 15 days after my first. What can I say... I'd move here forever! The sea is wonderful. The hotel staff is friendly, always helpful. The food is excellent. It feels like a 4-star restaurant. If I could, I'd even stay here in winter. I love the sea. The hotel is spotless. The rooms are basic but have all the comforts. Perhaps a little impersonal, but that can be remedied. They have a welcoming garden. There's internal parking, and they accept dogs, which says a lot... not everyone accepts them. They'll be doing some work soon to improve the offerings. I found everyone warm and courteous, and last but not least, the food is excellent. The wine list is interesting. They also offer full board or half board. For the south, it's a nice change from modest, often expensive, and mediocre options. If I can, I'll return, and not alone, but with my colleagues, whom I'll recommend. The important thing is that the prices remain "reasonable," at least until they achieve the high level of recognition they deserve. Thanks to the owners who have revived a decaying establishment, and to all the staff. Daniela Gobbi

Beautiful location, beachfront, friendly and helpful staff. Delicious breakfast and dinner.

The Sud Hotel enjoys an enviable location, overlooking the splendid Montedarena Bay. The hotel has enormous potential, but it's underutilized. EXTERIOR: The building appears anonymous, with not even a name printed on a canvas. The lush garden features a small central square and furnishings for relaxing in the evening. The hotel lobby is spacious and leads to the restaurant. STRUCTURE: The building is brand new, recently renovated with quality materials. The only downsides are the hallways, which are still made of terrazzo tiles, which clash with the modern decor; the rusty doors with sharp edges; and the bathroom sinks, which splash everywhere and require a trickle of water to avoid flooding. ROOMS: The seafront rooms are all beautiful, with large balconies overlooking the bay. The rooms at the back have smaller balconies and courtyard views. BAR: The bar is always brand new, accessible from outside, but is only being used at 5% of its capacity. RESTAURANT: Large with plenty of space. PARKING: Both paid on-site and free, gated parking a few steps away, unlocked with a card. CLEANLINESS: Adequate in all areas. FOOD SERVICE: The food service is NOT adequate: a single appetizer per course, e.g., three slices of mozzarella and tomato = or the next day, battered zucchini flower. But what if a guest doesn't like it? We were told to either leave out an appetizer or not indicate. The choice of two first courses and two second courses, for those accustomed to traveling and frequenting restaurants, is very perplexing. It ranges from slightly more sophisticated dishes to pasta with sauce, and we often left the dishes barely touched. The children's menu is almost always the same... often tubes of white or red sauce. The napkins smelled of egg, a problem reported several times but never resolved. Eventually, they took paper napkins. A neighbor of ours asked to eat something else because he didn't like the dishes that required a reservation... He was told he'd have to pay for the dish... And if you like the dish, there's no question of second helpings... it was like a parody of Fantozzi. Long wait times and the air conditioning was on full blast. Advice: you can't skimp on food service; if it's included in the package, it must be adequate, otherwise it loses its reputation. A quick tour of the managers on the Adriatic Riviera in even a two-star hotel would be enough to learn respect for customers in these matters. STAFF: The cleaning ladies were very friendly and proactive; the restaurant staff: some adequate, others in need of further training; the reception: remember that the first contact with the customer is there, so you can't put people who are lazy and often absent from their station on the front desk. The bar staff: knowledgeable and friendly, unfortunately with few customers. A special mention goes to Mr. Angelo... the problem solver, always friendly, helpful, and polite, a true asset to the facility. Someone like him should be employed in management roles. OFFICIAL LOCAL GUIDE

We stayed at this hotel from the 19th to the 24th...fair rating. Let's start with the strong points: excellent location facing the sea, good cleanliness, very helpful staff (not all of them), Leo and Angelo are two lovely people. Good breakfast, not very varied but with quality products. The idea of ​​organizing evenings for guests and children is nice. The cons are many and not least significant. The rooms are not very comfortable, especially for a disabled person. The bathroom is small, the bidet is unusable, and considering it was in the disabled person's room, this created quite a few problems. The bathrooms have no guest kits other than hand soap and a hairdryer. The outlets, especially those next to the bed, are dangerous for children. Plugging in the charger would cause the entire power block to go out, and that shouldn't happen. Dinner wasn't worth it: the quality was poor, the portions were small, and the meat was inedible in our opinion (everything is subjective!). We had rice, potatoes, and mussels, and as a Bari native, finding several pieces of shell in the rice bothered me so much that I thought, if you don't know how to do it, avoid cooking this type of dish. At the end of our stay, no one asked us how we had enjoyed our stay or if we were happy with the service. This, in my opinion, is also unkind to people who paid as if they were staying in a 4-star hotel, when the service was anything but three-star. Would I go back? Honestly, only for the beach, but I would consider other options, such as hotels.

Everything was excellent! We were greeted at the entrance by the receptionist who quickly and thoroughly checked us in. She explained all the useful information for our stay. A special mention goes to Monica's kindness, who accompanied us to our room. Just a few words about the room: I've never felt so comfortable in a hotel room. The cleaning was meticulous and very attentive, and my dust allergies are grateful for it😍. I'll definitely be back.

My experience at this property was absolutely positive, both for the quality of the service offered and the organization. I stayed full board, but there is the option of breakfast only or half board. The rooms are immaculately clean and very comfortable, with accessible showers; the dining room is spacious, the service impeccable, and the selection is quite varied. Breakfast is international, with freshly prepared dishes. The strong point, in my opinion, was the helpfulness and kindness of the owners and staff. I will definitely be back!

We stayed in this hotel for 1 week, what can I say, everything was great, starting from the new, clean and seafront structure, then moving on to the large and clean room and finally the really good restaurant service. Nice and friendly staff. Great job, congratulations.

Fabulous location, garden of times gone by. 2 steps from the beach

Più che positiva la vacanza passata al sud hotel pulsano. Pulizia voto 10, ottima cucina. Posizione strategica. Camera con vista mare; uno spettacolo. Personale gentilissimo e disponibile. Mi sono sentita a casa. Se posso dare un consiglio costruttivo ….. evitate la coda per la colazione e servitela al tavolo.

We stayed at the hotel for a week in June. The rooms are spacious, furnished in a modern style and the cleaning is impeccable, precise and respectful of the schedules of those with small children (thanks Valentina 💖). The hotel is very pleasant with an unparalleled sea and beach view. The staff is smiling and helpful, professional but also warm-hearted: my husband had a small health problem and was accompanied by car to the first pharmacy, personally by the receptionist. Only advice: it would be nice if you could consider the possibility of adding some games for small children outdoors, such as a nice slide in the front garden or on the terrace on the internal courtyard and offer the possibility of outdoor breakfasts for those with small children who rarely sit at the table for long, so that they do not disturb the other guests and make the stay even more family friendly. Thank you, it was an unforgettable holiday! See you soon! Luca, Eleonora, Davide