05/10/2025: A truly disappointing experience at Oneida.
We were lured by the offer of the "round pizza + sweet pizzolo + drink + coffee" menu for €17, but the reality was quite different.
First of all, as soon as we arrived, we were forced to share the pizzoli with the pizzas, effectively limiting our freedom of choice and forcing us to order less than we wanted. None of this was written on the menu, so we felt a bit cheated.
The sweet pizzolo, moreover, is not "per person" as one might expect, but one for every four people! This information was also completely missing from the menu.
At the end of the meal, we asked for coffee, but decaf wasn't available. They offered us a sorbet or a bitter liqueur as an alternative. Thinking it was a courtesy (or at least included in the menu, since they were offering it as a substitute for the missing coffee), we accepted.
When we got the bill, we discovered an extra €10 for the sorbets—€3 more per person than the €17 menu, because the one with the sorbet would have cost €20. It's a shame no one specified this, and it was simply presented as a change for the lack of coffee.
When we complained, the response was a cold "it's on the menu," with no willingness to engage in dialogue or understanding.
Overall, an unpleasant experience and lack of transparency in management.
A place that started off with good promises but completely lost itself in confusion, a lack of clarity, and an attitude toward customers that was anything but fair.
I don't think we'll return, and we wouldn't recommend it to anyone looking for an honest place that lives up to its hype.
26/09/2025: Last night I went to this pizzeria for the first time. The pizza was delicious, I could have eaten another; it wasn't heavy at all.
But the secret ingredient, in my opinion, was the welcome and kindness with which I was greeted, both by the waiters and the owner; they made me feel at ease.
Really nice.
I'll definitely be back.