Shaka Cafè In Pinerolo

21/03/2025: Personale sempre gentile e disponibile. Ottima pizza, speciale "La serenata". Non è troppo affollato neanche nelle ore di punta e ha una saletta privata se si vuole un po' di silenzio in più.

23/02/2025: We ate dinner in this cute and refined little place. We tasted some first courses, very pleasant and tasty. As soon as we arrived we were seated at a round table, in a truly exceptional position, with an external view. From here the first service problems began. The waiters were running back and forth and did not care about our presence. There were table changes, people who entered after us, who were immediately served We had to continually ask before they brought us the paper menu as the digital one wasn't working, then we notified at least 3 waiters of our presence asking them to come and take the order. The answer was always the same, "immediately" but no one arrived. In the meantime, tables were being served with people arriving after half an hour and this exacerbated our anger. A moment as beautiful as a dinner was ruined by these failures. When we ordered the coffee they forgot about us again and we had to repeat the order 3 times. Total time for a first course and a coffee, almost 2 hours. I hate to think if we hadn't continually asked, we would probably still be in the place waiting for someone to notice us. To pay, the very kind owner offered us digestives. Prices are normal. Tip: if you can't keep an eye on a small place with 60-70 seats, put the numbers at the entrance like at the delicatessen, so you will avoid certain service mix-ups.