Scarlett Cafe In Vinci

29/08/2024: Great building and outdoor area, we got a cozy family room with air conditioning, breakfast was great even if refills were slow when things ran out. Rooms were cleaned nicely and replenished with toilet paper and towels well. Lovely pool, even if it was worn. Both inside and out it is a little worn, should have been looked after a little better, because this really is a beautiful place. Nice people who work here, although some are a bit reserved and don't smile as much. WiFi only downstairs in the hall. A bit rugged and a long way down to the pool, so not very suitable for people with weak legs.

28/08/2024: This villa had beautiful views of the Tuscan hills and the interior was gorgeous as well. The restaurant had delicious food and the breakfast had so many great, fresh options! Having a pool was so key given how hot it was when we stayed. My biggest problem was that there was no AC at all and wifi didn’t work in the rooms and no service available as well, which was frustrating. My sister suffered heat stroke during the day and was unable to get any relief due to the heat in the room. This was very deceiving given the fact it advertises AC as available. Therefore, we opened our windows to try to let in fresh air but woke up covered in bug bites. The shower had mould in it and needs to be cleaned more throughly. We were met with a man who was apparently working the overnight shift; however, we were uncertain if he actually worked there because he was very unhelpful, off- putting and due to his lack of professional attire (baggy sweatpants and unkept shirt). We had to check out at 6am and he was smoking in the lobby and tried to charge me the full amount after I already paid prior to arriving instead of the remaining balance that was bolded at the bottom. He had no idea what he was doing; he couldn’t speak any English either, which made any communication very difficult. I loved the place outside of our room but not the room itself.