Rosanero ventisettembre In Palermo

17/06/2025: We were really looking forward to our vacation. The hotel has 5 stars, but I would give it 2 at most. Here's why: The hotel is beautiful, the staff very friendly, the pool is great, and the private beach is only a few meters away. But... it was so loud that we couldn't sleep a single night. We had room 304 on the third floor. Directly below the kitchen, where work was carried out until 1 a.m. and again from 3 a.m. We reported it to reception, but to no avail. Other guests on the third floor had the same problem... We also had no hot water twice, and the light switches in the bathroom didn't work. It's probably a problem throughout the hotel, based on what we've heard from guests. We've complained to the tour operator (TUI) and are eagerly awaiting their response.

13/06/2025: We arrived early, and our room was already ready for us, so we dropped everything off and headed to the beach, where they had umbrellas and lounge chairs, to enjoy the sea in Cefalù. The staff, the hotel, and the beach were all wonderful!