Ristorante Rubin @ Wellness Residence Schgaguler In Castelrotto

A beautiful and wonderful hotel, and the staff are wonderful. Thanks to Mr. Amin Al-Tunisi in the restaurant. He was always cheerful, welcoming, and helpful. A wonderful experience that will be repeated, God willing.

Can’t say enough good about this place. Amazing location, the staff was SO kind and helpful. The breakfast was amazing, the spa was incredible. Such beautiful views. The room was so comfortable and beautiful. Next time we come, we will definitely be staying here!! Would recommend to anyone.

Nothing is overlooked in this establishment, which exceeded our expectations. The team is young and efficient. The reception staff are super professional. The cleanliness is top-notch. And let's not forget the chef: congratulations to everyone for making our end-of-summer break unforgettable!

Loved our stay here - amazing breakfast and dinner, sleek modern design of rooms, free valet parking, knowledgeable receptionists who can help you map our an itinerary, and very clean with great service. A little outside Ortisei city center but that wasn't an issue as it was only 10 min away and we drove to most hiking spots. Overall would really recommend - we loved it here for our honeymoon!

This is my favorite place. First off, the service is unbeatable, they’re on top of every single detail to make your stay feel extraordinary. They offer activities with an awesome guide to explore the area - all included with your stay. The food is 5-stars!! If you stay here I recommend taking advantage of breakfast and dinner, plus the afternoon snacks. The rooms are impeccable, and beautifully designed - the whole place is beautiful and aesthetic. The views are insane! Everything is Michelin level. We will be back! -Carlos and Clarissa

Our stay at schgaguler was amazing! The staff were all very attentive, friendly and seemed to care a lot about your experience. We appreciate the food and most importantly, the hotel service. The spa is beautiful and their attention to details is amazing. Highly recommend!

We stayed at Schgaguler expecting high-end value for the €450+/night rate. While the aesthetics and warm service (especially from Simon and Peter) impressed, the functionality and overall sense of value fell short. The positives: beautifully clean rooms with thoughtful touches like bath salts and fresh tea, stunning views, a well-equipped gym, and a pleasant breakfast with a small buffet and made-to-order options. Afternoon tea cakes were a welcome touch. However, the wellness area disappointed. The “ice room” which I looked forward to never worked, and the wider space lacks basic functional elements — no clear labels on buttons, no posted sauna temperatures, and no visible cold drinking water (though there was hot tea). We were also surprised that spa elements like the “mud room” and hiking excursions cost extra, especially given their presentation on the website and our prior experiences at similarly priced hotels in the region where such offerings were included. Room design leans heavily on form over function: no shower door leads to water spreading into the living area, the space steams up quickly, and ventilation is poor. The designer sink splashes due to its awkward geometry — the long faucet pours directly onto a flat convex drain, making it messy to use. Breakfast felt unnecessarily restricted — simple items like cheese or cold cuts must be ordered à la carte, served on oversized plates at small tables, slowing the experience. We were even told by our waitress to “order a little bit at a time” as if to suggest we should slow down - which we felt was disrespectful of our morning schedule. Schgaguler has real potential. A shift toward functional luxury would elevate the experience: include the “melarium” in the base wellness offering (as your website implies), expand the buffet rather than leaning so heavily on à la carte, and ensure the ice room — and basic spa clarity — are fully operational.

A stunningly beautiful and architecturally unique hotel!!! 🤩 Since we had previously stayed at another (also very high-quality) hotel in Siusi for years, we initially had some doubts, but these were quickly dispelled, and after our third stay, we can summarize by saying that we feel completely at home here. The location (directly from the hotel on foot to the Alpe di Siusi), the rooms (totally modern and stylish), the service (competent, attentive, prompt), and the excellent food (a la carte breakfast, cake buffet in the afternoon, and a first-class 5-course dinner) simply leave nothing to be desired. 😍 We would especially like to thank Simon at the reception, who always listens to us and is always there to help and advise us – and of course, Sandra, too; she is a top-notch sommelier and otherwise a helpful and unique person. 🙏🤗❤️ Thank goodness we've now found the right hotel for us and have already booked again for September 😅🤩 Thanks and see you soon, Alex and Elke 🤗

Amazing vacation at Schgaguler: the staff, the room, the facilities, the food, everything! The owner put its heart and soul in this hotel, highly recommanded. We were very sorry to leave. Thank you Sandra, Simon, and the other staff!

Absolutely amazing. Staff are amazing people willing to help and make your stay into best experience you ever had. Restaurant is on next level! Every dish is absolutely amazing at a fraction of a price that I would imagine for this level. Hot tub is superb and actually hit. Two heated indoor pools with different temperatures. The gym is not a room as one would expect but a full blown gym with lots of machines. The hotel is astonishingly clean. To the point that you can't find even fingerprints on huge windows that are everywhere. The little things like fresh apples in your room and special tea are superb touch. Brilliant place. Would certainly come back stay here again!