Best experience in Bellagio is a coffee on the terrace. Drink in the best view of the lake. Friendly staff, classy and relaxing.
Edward Lucas
.
12 Agosto 2024
10,0
The Grand Hotel Villa Serbelloni is a comfortingly expensive, extremely high quality and luxurious hotel which is reflected across all public spaces and bedrooms with excellent attention to detail and cleanliness. Simply walking in to the hotel grounds from the rest of Bellagio makes you feel like a king amongst kings.
Breakfast is an extravaganza of food, with something for everyone (including a cheeky glass of fizz). The restaurants serve very high quality tasty food that should be sampled at least once. The pool and beach area are very well attended.
The hotel's positioning within Bellagio itself is brilliant - out of the way of the 'day-trippers' but central enough to easily pick up a ferry, go shopping or grab something to eat.
What really sets the hotel apart is the staff, who are incredibly friendly, attentive and professional at all times and can't do enough to help. Personally, I'm happy for a little more informality once the staff get to know guests, but that may just be my preference. The only minor criticism I do have is that service did tend to wane when large groups or higher worth individuals were present, and we felt a little 'second class'.
Special mention does need to be given to the following staff members who stood head and shoulders above everyone else for their friendliness and helpfulness, and made our holiday better for it:
- Alice: As a fellow vegan, she helped me navigate the breakfast options on my first day which allayed my fears of starving for a week, and meant I eat like a king. She was always very friendly and even popped over half way through the week to ask how we were.
- Maddalena: Always extremely friendly and welcoming every time I saw her, with a massive smile! She would always go out of her way to come over and stop for a chat, showing interest in us and what we'd been doing, and offer suggestions. Always a pleasure to speak to her.
- Annabel: She had a permanent smile, bubbly personality and warm and friendly demeanour everywhere we saw her (which seemed to be in every department!).
- Ilya: Despite his relative young age to the other waiting staff, he stood out as incredibly diligent, professional and friendly, even predicting my needs! It was genuinely a delight getting to know him, and he (as well as the owners of the GHVS and his managers) should be extremely proud of himself. He's doing an amazing job.
Steve Varrier
.
07 Agosto 2024
10,0
Few competitors on Lake Como. A Top for everything.
Privitera Roberto
.
07 Agosto 2024
10,0
This hotel is 5-star in every way. The absolute best hotel in Bellagio, and a top 3 hotel experience in my entire 50+ years of travel. They blend traditional Italian decor with modern luxury. The breakfast is insanely good, hosted in the most beautiful ballroom + patio. There can be no better place for a sunset cocktail than the bar perched over the pool and lake. The beachy area was ideal for resting, sunbathing, and dipping into the lake to enjoy the diving board and floating dock. The tennis court is beautifully nestled in amongst trees and the fitness club is lovely. I cannot imagine staying anywhere else when visiting Bellagio. We spent a bit more for a lake view room and it was worth it. Highly recommend - enjoy!
MaryAnn Bekkedahl
.
07 Agosto 2024
10,0
Noticed how luxurious this place looked as we walked by during our day trip to Bellagio. We were seated on the terrace under an umbrella and had a lovely view of Lake Como. Staff were attentive and friendly. We ordered a g+t and a pint of beer. Service was quick. We were also presented with some snacks to go alongside the drinks - the almonds were my favourite. A fantastic setting for a refreshing drink pit stop. We paid 37 euros. Everyone around the pool and on the terrace above the lake looked to be having a great time. We watched a few of the hotel guests walk down the steps to the water, climb onto the diving board and plunge into the refreshing lake. Also used the restrooms inside the hotel which were 5*. Would be a fantastic place to stay for a special occasion if you have the funds.
Charlotte Ward
.
04 Agosto 2024
10,0
We were celebrating a milestone birthday on our Italian vacation, this restaurant could not be more perfect! Reservation is needed, and we got a table for four in their veranda section (glass enclosure for best views). It is like eating outdoors without being subjected to the weather. The view to Lake Como and the mountains were stunning. It is located in the Grand Hotel Villa Serbelloni, you enter the gate by advising the security person that we're dining at the restaurant.
The dress code was clearly communicated. Pretty much casual elegant, just didn't want people to show up super sloppy. For the men, long sleeve shirt and slacks with nice shoes. Women can wear nice pants or dress/skirts to match the men. The interior of the hotel is beautiful. We waited a little bit in the lounge before getting seated at our large table with white and crisp linen/tablecloth.
Started the dinner with some Bellini and cocktails. The sommelier was very helpful in selecting a wine to go with our meals. Each person can do the multi-course option, or select two savory items. We elected to order appetizer and a main course for each person. Got some beautifully presented and interesting amuse bouche. Such interesting flavors! We were delighted. A pianist played music during dinner.
For our main courses we chose lobster pasta prepared table side flambé. Also a super big turbot lake fish, deboned table side. What an art form! Everything was done to perfection. Our servers/waiter were amazing and attentive. Nothing short of being treated like royalty.
We were a bit full to order desserts, so glad that at the end of the dinner, they have some small bites for sweets. They put a candle in one of the madeleines, that was just great. So glad Ristorante Mistral could make this special occasion stellar.
Brown_Samantha
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10 Luglio 2024
10,0
Mistral exceeded expectations. It is expensive, even for Bellagio, but we knew that before we went. The setting is marvellous, the food is delicious and the service is friendly.
Tim C
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17 Giugno 2024
10,0
Wonderful hotel! It exceeded my expectations of a 5-star hotel as it was extremely welcoming, historic, very well located, in the most beautiful and charming city on Lake Como! What a sensational experience!
Laiza Lima
.
07 Giugno 2024
10,0
Beautiful hotel and excellent location, I recommend it
Sultan Aldhaheri
.
07 Giugno 2024
10,0
The Beast hotel and experience in Amsterdam 🥰😍
Gabi Syoufi
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06 Giugno 2024
10,0