I visited when attending the last concert of the Bellagio festival.
Beautiful building. Very good service.
The room allocated for the concert was very well organized.
It was a great experience to join G. and her neighbors for the evening.
Beatrice Ruiz
.
06 Gennaio 2025
10,0
This hotel is said to be the inspiration for building the Bellagio Hotel in Las Vegas. Although the structure is classical, the electrical controls in the room are modern and comfortable. The atmosphere among the guests was also good. I was able to sleep comfortably with the night breeze from the lake coming into my room. I would like to eat at the restaurant next time. 07.2023
M S
.
29 Dicembre 2024
10,0
Everything in this Hotel is absolutely first class. It is by far the most beautiful experience I have ever had and I recommend this to anyone as a gem of Italy. Something of our country to be proud of as excellence like Ferrari. The rooms are top class, the breakfast is amazing, the hotel facilities itself are like a dream. VIP people stayed as guest here like JFK. The lake is so romantic as well as the Bellagio town. What else would you wish more?
Alessandro
.
28 Dicembre 2024
10,0
Aunque es un restaurante muy caro, es un establecimiento de cinco estrellas. El servicio fue excelente! La comida y el vino eran deliciosos.
Donna S
.
11 Settembre 2024
10,0
Best experience in Bellagio is a coffee on the terrace. Drink in the best view of the lake. Friendly staff, classy and relaxing.
Edward Lucas
.
12 Agosto 2024
10,0
Few competitors on Lake Como. A Top for everything.
Privitera Roberto
.
07 Agosto 2024
10,0
The Grand Hotel Villa Serbelloni is a comfortingly expensive, extremely high quality and luxurious hotel which is reflected across all public spaces and bedrooms with excellent attention to detail and cleanliness. Simply walking in to the hotel grounds from the rest of Bellagio makes you feel like a king amongst kings.
Breakfast is an extravaganza of food, with something for everyone (including a cheeky glass of fizz). The restaurants serve very high quality tasty food that should be sampled at least once. The pool and beach area are very well attended.
The hotel's positioning within Bellagio itself is brilliant - out of the way of the 'day-trippers' but central enough to easily pick up a ferry, go shopping or grab something to eat.
What really sets the hotel apart is the staff, who are incredibly friendly, attentive and professional at all times and can't do enough to help. Personally, I'm happy for a little more informality once the staff get to know guests, but that may just be my preference. The only minor criticism I do have is that service did tend to wane when large groups or higher worth individuals were present, and we felt a little 'second class'.
Special mention does need to be given to the following staff members who stood head and shoulders above everyone else for their friendliness and helpfulness, and made our holiday better for it:
- Alice: As a fellow vegan, she helped me navigate the breakfast options on my first day which allayed my fears of starving for a week, and meant I eat like a king. She was always very friendly and even popped over half way through the week to ask how we were.
- Maddalena: Always extremely friendly and welcoming every time I saw her, with a massive smile! She would always go out of her way to come over and stop for a chat, showing interest in us and what we'd been doing, and offer suggestions. Always a pleasure to speak to her.
- Annabel: She had a permanent smile, bubbly personality and warm and friendly demeanour everywhere we saw her (which seemed to be in every department!).
- Ilya: Despite his relative young age to the other waiting staff, he stood out as incredibly diligent, professional and friendly, even predicting my needs! It was genuinely a delight getting to know him, and he (as well as the owners of the GHVS and his managers) should be extremely proud of himself. He's doing an amazing job.
Steve Varrier
.
07 Agosto 2024
10,0
This hotel is 5-star in every way. The absolute best hotel in Bellagio, and a top 3 hotel experience in my entire 50+ years of travel. They blend traditional Italian decor with modern luxury. The breakfast is insanely good, hosted in the most beautiful ballroom + patio. There can be no better place for a sunset cocktail than the bar perched over the pool and lake. The beachy area was ideal for resting, sunbathing, and dipping into the lake to enjoy the diving board and floating dock. The tennis court is beautifully nestled in amongst trees and the fitness club is lovely. I cannot imagine staying anywhere else when visiting Bellagio. We spent a bit more for a lake view room and it was worth it. Highly recommend - enjoy!
MaryAnn Bekkedahl
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07 Agosto 2024
10,0
Noticed how luxurious this place looked as we walked by during our day trip to Bellagio. We were seated on the terrace under an umbrella and had a lovely view of Lake Como. Staff were attentive and friendly. We ordered a g+t and a pint of beer. Service was quick. We were also presented with some snacks to go alongside the drinks - the almonds were my favourite. A fantastic setting for a refreshing drink pit stop. We paid 37 euros. Everyone around the pool and on the terrace above the lake looked to be having a great time. We watched a few of the hotel guests walk down the steps to the water, climb onto the diving board and plunge into the refreshing lake. Also used the restrooms inside the hotel which were 5*. Would be a fantastic place to stay for a special occasion if you have the funds.
Charlotte Ward
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04 Agosto 2024
10,0