I booked online with pickup: from the girls checking out the counters to the guys who delivered the items, everyone was very kind and thorough in their assistance. I think that despite being a grab-and-go store, the customer service is excellent, which is the main reason I'm giving it a 5-star review.
Regarding the items, they were either discontinued or from the recycling section: always check them out; the savings are significant for products that are practically new! I hope the section can expand in the future!
Cristina
.
19 Novembre 2025
10,0
Very spacious, friendly and helpful staff, catering corner
Manuela Farris
.
11 Novembre 2025
10,0
Super crowded shop, not enough staff to ask
leonardo macheda
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09 Novembre 2025
10,0
There is a lot of merchandise and therefore a lot of choice, the cost is proportionate to the product...
Elvira Santoro
.
08 Novembre 2025
8,0
IKEA is an institution for me. Every home purchase is irreplaceable for me.
Angela Oberti
.
05 Novembre 2025
10,0
Excellent selection, and the two staff members (two tall men) were extremely professional and went out of their way to help me find what I needed. The only downside was the lady at the self-service checkout, who was a bit cold. Overall, a positive experience!
K k
.
30 Ottobre 2025
8,0
Nowadays, Ikea stores are a safe bet: you can find everything and more, everything is always tidy, and the staff is friendly and knowledgeable. Parking is easy, as there are plenty of convenient spots. I recommend visiting this one in the Porta di Roma shopping center.
il capitano
.
22 Ottobre 2025
8,0
Even though it was rush hour on a Saturday, there were no lines at the register, and the service at the restaurant was pretty quick overall. The food is always excellent!
Di Ca
.
07 Ottobre 2025
10,0
A classic IKEA store. It's located inside a large shopping center, so it's very crowded on weekends.
Naturally, the quality of the products and services is always high.
Maurizio Lupi
.
12 Agosto 2025
8,0
A heartfelt thank you to LUIGI from the kitchen department, because with patience, empathy, and great professionalism, he made himself available to answer our questions and advise us on the best options. It's employees like him who make the difference in large companies like IKEA, where sometimes it can be confusing. Well done Luigi, keep it up, because no robot can replace the kindness and empathy of us human beings! Heartfelt thanks from my husband and I. Rita Nesci Giugliano
Rita Nesci
.
11 Agosto 2025
10,0
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