Ristorante alla Scaletta In Pollenza

06/04/2025: I passed by yesterday by chance, after having visited a medieval village nearby. It was 1.40pm when I entered, welcomed by a young man, to whom I immediately told him that I would have a dessert. He replied: that there shouldn't be any problem, but he had to ask permission from the boss, who would have had a completely different opinion. The tables at the entrance, both on the left, right and centre, were all empty, several people on the veranda, so it wouldn't have closed immediately. I have managed restaurants, even starred ones, we have never refused anyone, even for a salad. Under no circumstances should we underestimate a customer. I had already been to eat there, with my family a week ago and not for the first time, but certainly the last one. Attached only to money, lack of hospitality and welcome. Bows and smiles, few, that they give you when you enter, it's all linked to a business. Too bad!! They tend to make gourmet cuisine, but perhaps only on the plate, forgetting everything else, which begins when the customer sets foot in the restaurant, creating a cordial atmosphere of complicity, of which they are not capable.

30/03/2025: We ate very well, excellent food, varied according to taste, refined and seasonal dishes. Excellent service and incredible availability. Location among the best in the area.