Rifugio Mont Fallere In Saint-pierre

20/01/2025: Le Massif is a luxurious stay in the heart of Courmayeur. We stayed for 4 days and staff in particular were helpful, friendly and were very attentive, in particular Thomas, Emilio, Luca, Salvatorre on the bar and Francesco and Frederico on reception. Whether it was local advice, booking restaurants or generally being nice to speak to, they really made the stay special. Our room was spacious and lovely to stay in, only downside was we could get the temperature right even with the balcony door open. The spa was amazing, make sure you book as you can just rock up. They are in hour slots and the pool/jacuzzi is lovely.

16/01/2025: This is an excellent hotel and it is set a level above by the quality of its staff and their friendly and diligent service. Nothing is too much trouble, any issues they follow up on and ensure that issue is sorted. I have stayed in many 5 star hotels around the world for business and leisure. Whilst this is a relatively small hotel and the facilities may not be regarded as 'world class' by some, I can safely say that the service we received was some of the best we have ever had. All of the staff were excellent. but I would particularly like to single out Ilaria on reception (who dealt very effectively with a communication issue we had with spa booking) and also another lady (brown hair, glasses) whose name I didnt get but who served us in the restaurant . Both were a credit to the hotel and to the industry.