Rifugio Friedrich August In Campitello di fassa

Unexpectedly tasty donuts, creams are really tasty and the dough is pretty good. Please do not sleep on the pretzel, it completed the experience perfectly. Place looks nice, gotta get there pretty early for the donuts.

We stayed for one night at the suite. The room was absolutely amazing. The food was a bit his or miss. However, the service did not meet expectations. It’s NOT a relaxing time when you are there. Staff is extremely rushed and they rush you to through your meals. The order taking is extremely rushed through. It’s like they can only spend 5 seconds on your table. They speak fast and run around and take your plates before you are finished. Staff has attitude. You really cannot talk to them. The lady who was taking our order, when we asked for tiramisu for desert after dinner, she said: which flavor? I missed the flavors in small font over the photo on the menu. Instead of just saying: we have x, y, and z flavors, she said: “Look at the menu. It’s all written in the menu.” That’s not a sign of a good customer service. 🤷‍♀️ For breakfast the next day, I asked if we should pre-order donuts as they might be gone when we are done with our included breakfast and the lady assured me that it’s no problem and we will get our donuts. We came for breakfast at 7:30 am when breakfast opened. After our included breakfast, we all asked for cream donuts and she returned and said they were all gone. 🤦‍♀️. Seriously?! I am staying there for $600 a night and I am the first person for breakfast when they open, I get assurance that, as a guest, I have no problem getting a famous donut for breakfast and then I am told they are all gone?!! Wow. This is just like a slap on the face. Complete lack of care for guests. Staff would not acknowledge guests. In AM, I came out outside. I was the only person there and staff knew I was a guest. The guy staff came to clean the tables from condensation in AM. I smiled and looked at him to say hello. He didn’t even look at me or greeted me. Instead, he just got right next to me and started around his chores. That’s such poor hospitality. I read reviews after and it seems to be the theme: attitude and no hospitality. We stayed at multiple places during our 10 days in Italy and this was the worst service experience I had. I don’t know if they are so snobby because they are so popular due to social media that they don’t care, or it’s just the culture there. Dinner was ok. Breakfast was not good. Dry omelet. That’s the first time in my life I didn’t eat the omelet someone made for me. And of course the cream donuts were gone already per our waiter. I wish guests were treated with attention and care here so the service matches the beautiful place and superior accommodations.

If I could give this place 10 stars I would! I'm not going to lie, I came for the donuts (which I saw on Instagram) but this place is SO MUCH MORE! Exceptionally friendly service, comfortable, clean rooms, amazing views, and FOOD TO DIE FOR! I've been to Italy four times and the food here was the best I've ever had. The value for the stay is incredible! Thank you for making our trip to the Dolomites extra amazing!!!!!!

Ate krapfen and tiramisu here early- ish - amazing- absolutely delicious. Great coffee. Went for a hike & came back around 12pm for another coffee - terrible coffee this time. Absolutely woeful. Never mind. The first coffee was great. Obviously switched something when they became busy :(

Beautiful refuge, a little expensive

I arrived at the refuge on the way between the Sella Pass and the Pertini refuge. A beautiful location, beyond the now-famous bomboloni, it's a lovely restaurant overlooking the valley. If you arrive early enough, you can enjoy a lovely breakfast on the terrace in the company of yaks and marmots! The interior is very well-kept, quaint, and clean!

What can I say? Fantastic location, excellent service, food that is different from the usual refuges. Absolutely recommended.

An impressive, rustic mountain hut on the Sella Pass. In winter, even non-guests can enjoy dinner at the hut on Wednesdays, Saturdays, and Sundays. A snowcat transports you from the hut's private parking lot to the hut. A fantastic experience! They raise their own yaks. The meat is of excellent quality. The Kaiserschmarren (shredded pancake) was also delicious.

This Is by far one of the best places In Val Gardena. The location and the scenery are spectacular. The food Is upscale and very tasty. The service Is excellent and Teresa Is supervising everything In a very efficient way.

Great place, I would recommend it to all my friends