Q • your Quality experience In Castellanza

13/08/2025: I spent a day at the wellness center. The spa was beautiful. The outdoor pool was beautiful. The only reason I'm not giving it 5 stars is because I can't understand why there's a nice outdoor bar near the pool and umbrellas, but in the morning they don't serve drinks or cocktails until 3:00 PM. Many of us wanted an aperitif by the pool, but we were told it wasn't possible, which is a shame. Otherwise, it was a great experience.

12/08/2025: We stayed at this property on Tuesday, with a reservation only for the spa and lunch. The place was really well-maintained and clean. Lunch offers a variety of options, and the portions are definitely filling, including water and coffee. The sore point was definitely the pool bar service, where no one was available to assist. I went to the restaurant myself to ask, and they told me they'd send someone (there were several of us waiting), but after 30 minutes, still nothing. So, I went to the All-Spa to ask, and the staff, despite saying it wasn't their responsibility, took care of my request. Just when we had no hope of being served, the All-Spa staff member arrived with our cocktails and snacks, apologizing for the wait. She was really kind. Another downside, unfortunately, was the invasion of children in the hot tub, which, unfortunately, was unsupervised, and they used the hot tub as a play pool. Overall, the day was pleasant.