Bed was hard. Internal room smelled like a steakhouse
Kelly Geary
.
10 Aprile 2025
6,0
The hotel is very nice, rooms are astonishing classic, location is pefcert near all the most attraction streers in Florence, hospitality is great, highly recommended
Fatemah Shamsah
.
08 Aprile 2025
10,0
Historic hotel in the heart of Florence, has recently been renovated. Truly 5 star service, customer care comes first. I found the standard rooms a little small in space, but - let's face it - the difference is not those extra 5 square meters, but the passion and attention with which all the staff work to make your stay in this splendid city unique. The new part in a contemporary style and the opening of the Cibrèo have made this hotel the best you can find in Florence
carlo “Olrac”
.
05 Aprile 2025
10,0
Best hotel in Florence. What a gorgeous hotel with amazing service in the heart of Florence. We were given the family room, a two story suite like room. It was amazing, beautiful and so comfortable. This is a terrific hotel with a very cool spa, the people were terrific and really went the extra mile to make sure our stay was perfect. The door men were awesome helping with luggage, taxis, advice on restaurants. Overall 5++ this is certainly the best hotel in Florence.
Anthony Wright
.
03 Febbraio 2025
10,0
Hotel is really amazing, our experience there was wonderful, staff are very kind and concierge give us amazing suggestions to visit some places
Noura Fahad
.
15 Gennaio 2025
10,0
I spent an afternoon in complete harmony. Environment and above all truly relaxing atmosphere. Friendly and qualified staff. I'll be back 🙂🌈😍
Miriam Basagni
.
04 Dicembre 2024
8,0
Everything was perfect in this hotel, absolutely nothing to complain about. We came to celebrate our wedding anniversary and everything was done to please us. Flowers, cakes, wine and free entry to the SPA. The attentive staff polite caring respectful. An impeccably clean room and evening service with carpet slippers drawn curtains subdued lights changed towels and remade bed...I've never seen anything like it!
Elisabeth
.
04 Dicembre 2024
10,0
There’s a spa inside that takes walk-ins (here during low-tourist season, December): had everything I needed to recover from pain from travel.
Gentleman at the door very kindly ushered me to the right place (on another floor, not the lobby of the hotel).
Sauna, steam room, baths, salt room, etc. - built on historic Roman architecture that adds a touch of timelessness to the modern amenities.
Ruby Wei
.
04 Dicembre 2024
10,0
Wonderful Stay..wonderful staff. Exceeded all expectations. Great food. 4 nights flew by way too fast
Reg S
.
03 Dicembre 2024
10,0
Fantastic stay experience: beautiful structure, friendly and super-trained staff and exquisite food. Highly recommended!!
Pasquale Ielapi
.
02 Dicembre 2024
10,0