17/08/2025: Really great food, lovely ambiance, and very friendly service.
The restaurant is highly recommended, and the prices are really reasonable, especially for the high quality.
17/08/2025: My review is based on two experiences, the first for lunch and the second the next day for dinner.
The first time we didn't book because we weren't sure if we could be there on time. We were happy with the fast, very courteous service, the bigoli with white ragù were delicious, and the "Otello Energy Power" dessert is unique because they pour hot coffee over a scoop of chocolate ice cream. The hot/cold contrast was excellent, and the ice cream melted completely. Unfortunately, wine by the glass wasn't available (?!?), there were two of us, and one bottle was too much. However, a very kind waitress arrived and recommended an excellent red Cabernet Sauvignon. After the positive experience, we booked for the following evening.
We showed up promptly at 8:15 PM. The appetizer and main course were fine, but unfortunately, we noticed the service was absolutely not up to par with the first evening, even though the place wasn't busy: the service took much, much longer, and above all, the waitress was, if not rude, she was cold and too distant. I'm not one to start talking or joking with waiters because I understand they might be tired and that they're working, but the second time we felt a bit like "third wheels." We had the same dessert: a scoop of chocolate ice cream each, followed by a carafe of coffee, but this time it was poured so quickly that mine didn't melt and my friend's practically drowned. I politely pointed this out twice, once indirectly at the table, and again at the check, but I got no response. Strange that he didn't hear.
I understand the tiredness, or the bad day, but this dinner for two cost me as much as a day at the factory.