Pasticceria Valcalepio In Gorlago

04/07/2026: An elegant restaurant in the Bergamo countryside offering a limited selection of dishes, all of which are refined and of excellent quality. Upon arrival, you receive a complimentary gift from the kitchen, and the menu also includes small tasting plates called degustini. The latter, the fried fish and the spaghetti with clams, were all very popular. The staff was extremely friendly and helpful, and the price is absolutely proportionate to the quality of the ingredients and the location.

19/06/2026: I entered as a customer to inquire about the deli service. Finding no one, I started asking, as I believe is normal in any store. I waited a bit, but received no response; also having other commitments and therefore a bit of a rush, I approached the area from which the voices were coming to ask again. At that point, the owner arrived and pointed out the presence of a bell in an unkind, almost annoyed and pedantic tone, as if it were obvious. However, since it wasn't clearly marked, it wasn't at all obvious to a customer. This was the aspect that struck me negatively, even more than the situation itself. I then approached the deli staff, who instead proved polite and helpful, answering my questions. On my way out, the bell was pointed out to me again. I wonder what kind of customer service this is. I was very disappointed by the way I was treated.