Pasticceria Ranieri di Vincenzo Benenati In Milano

I'VE KNOWN THIS PASTRY SHOP SINCE I WAS LITTLE AND STILL AM A DIRECT CUSTOMER. I'M WRITING TO THE OWNER, VINCENZO BENATTI. VINCENZO, YOU MAKE EXCELLENT CAKES, AN EXCELLENT PASTRY SHOP, BUT YOU HAVE A HATEFUL EMPLOYEE. TWO YEARS AGO, FOR MY BIRTHDAY CAKE, SHE MADE IT A THIRD SIZE, PUTTING 300 HOLES MORE. THE CAKE WEIGHED 1 KG INSTEAD OF ABOUT 700 HOLES, THEREFORE A SECOND SIZE. SHE ARROGATED HERSELF THE RIGHT TO MAKE ME THE BIGGEST CAKE ON FRIDAY. DECEMBER 5 I ORDERED THE CAKE FOR LAST SATURDAY THE 6TH, FROM 12:00 PM ONWARDS, AND NOT ONLY WAS IT NOT READY, BUT SHE DIDN'T EVEN APOLOGIZE AND THEN ADDED THAT SHE HAD FORGOTTEN, AND YOU COVERED HER UP, SAILING IT WAS YOUR FAULT FOR WRITING THE TIME WRONG. I ONLY ASK FOR ONE THING: Aside from an apology, I think it's a must. PLEASE BE CAREFUL OF YOUR INCORRECT BEHAVIOR TOWARDS ME. I WOULD LIKE TO CONTINUE BEING YOUR CUSTOMER. GREETINGS ROSALBA PAPARELLA I AM RESPONDING TO VINCENZO DEAR PASTRY CHEF YOU ARE CLIMBING ON THE GLASS BUT YOU ARE SLIPPERING, DON'T MAKE EXCUSES, AND ADMIT YOUR MISTAKES APPARENTLY MANY PEOPLE DON'T LIKE YOUR COLLABORATOR ADMIT YOUR MISTAKES ESPECIALLY TO CUSTOMERS LIKE ME WHO HAVE PLACED TRUST IN YOU FOR YEARS, AND IT'S NOT FAIR THAT THEY ARE TREATED LIKE FUCK. BEST WORDS, ROSALBA PAPARELLA, VINCENZO. IT'S USELESS FOR YOU TO CRITICIZE MY REACTION FOR YOUR INCORRECT BEHAVIOR. UNTIL YOU HAVE PROVEN THE CONTRARY, YOU HAVE NOT APOLOGIZED FOR ANYTHING. IN FACT, YOU HAVE CRITICIZED ME ABUNDANTLY. MY REVIEW, WHICH YOU SAID WAS NEGATIVE, IS... REMEMBER ONE THING: ON SATURDAY AT NOON, WHEN I ENTERED THE PASTRY SHOP, YOUR EMPLOYEE FIRST TOLD ME SHE HAD UNDERSTOOD THAT THE CAKE WAS FOR 3:00 PM INSTEAD OF 12:00 PM ONWARDS, AS I REQUESTED, AND THEN SHE TOLD ME SHE HAD NOT HAD TIME TO MAKE IT FOR ME AFTER MY CLEAR AND CLEAR ORDER. YOU HAVE MY CELL NUMBER. IF IN DOUBT, YOU JUST CALL ME AND WARNED ME AND TOLD ME TO COME BY AN HOUR LATER. THIS EPISODE WOULD NOT HAVE HAPPENED. MY REGARDS. ROSALBA PAPARELLA

A very nice pastry shop with a pleasant atmosphere and delicious goods. I'll definitely be back. Highly recommended!

I thought that only at the Duomo could you find excellent pastry products at the level I found at the Ranieri pastry shop: freshness and deliciousness of the highest level 😋

Good pastry shop, one of the best in the area. Honestly, it's a bit pricey (pastries €38/kg). I wish they'd pay more attention to issuing receipts; they often don't. They give you the receipt from the scale, which isn't valid as a receipt, or only the POS receipt if you pay by card.

The amazing brioches, classic pastries, a little expensive but of quality, if you spend less than €5 they don't accept cards

I discovered this bakery over 8 years ago. Every time I'm in Milan, I have to stop by and eat their pastries. They're the best cannoli I've ever had, and their panettone is The Best. They ship it to us from Milan to Madrid every year, and we're thrilled! Thanks, guys, you're the best!!!