Pasticceria Heiss In Bressanone

25/12/2025: The property is truly splendid: rooms meticulously maintained, common areas such as pools, whirlpools, and a top-notch spa. The location is a bit far from the slopes, but the transfer service is convenient and well-organized. However, I would like to point out one aspect that I believe could be improved: the cost of water in the restaurant. A €6 bottle seems disproportionate to the actual price and risks leaving a negative impression. Personally, I would prefer to pay a little more for a suite than find myself spending such a high amount on an essential item. In many similarly sized properties, water is included or offered at more reasonable prices, and this helps make guests feel valued. I believe a small change in this direction could improve the overall perception and further increase guest loyalty.

22/12/2025: Wellness & Spa: excellent and varied Breakfast: world-class Very high service quality from all staff It's a shame the hotel wasn't more festively decorated for Advent; we were disappointed by that Standard room: only 3 stars, shower cubicle: inadequate Dinner quality: fluctuated from excellent to terrible