24/07/2025: I have to say that the pizza is really good and always made with quality ingredients. The WhatsApp promotions are a great idea. One thing I would improve is the service time. We tried to ask for a second slice, but they told us we'd have to wait half an hour, so we gave up.
23/07/2025: I'm sharing this evening's experience:
I made a reservation in the morning for the only available time that evening, and they seated us at the reserved table. Our order was taken by a waitress whose name I don't remember, but she was very kind and also let us know about the Wednesday pizza special for €7.50. You have to sign up for the special on the website and download a QR code, so we did the necessary steps and then ordered: 1 potato chip, two pizzas, and a subsequent dessert, plus a drink.
As for the food, I found it very good. Perhaps I would have preferred the fries to be less crispy, but the pizza was delicious, and so was the dessert (the tiramisu).
The problem and the reason for the 3 stars was at the cashier. We presented our table number and were given the bill. After paying, I noticed from the receipt that the promo hadn't been applied. When I specifically asked, the cashier rudely replied that she hadn't noticed it and that she asked when we were paying whether it was necessary or not. Neither my partner nor I heard the request, and in any case, the promo had already been scanned during the order process. We were then very reluctantly offered to wait and "resolve" the situation, but given the small difference, we left, saying goodbye, without even receiving a response.
This isn't the first time I've eaten here, and the cashier wasn't patient or friendly once before; this evening proved to be the case. I'm sorry that my overall rating also reflects the service and food, which were very good, but what happened at the end was disappointing.
I advise customers to mention any special offers at the register, and I'd especially advise the cashier to be a little more friendly and helpful.
I reiterate that the food and service were excellent.
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