Pasticceria Bar Gelateria Napoleoni In Roma

Excellence of the neighborhood since I can remember!

The pastry staff were incredibly kind, but the bar staff, on the other hand, were unfriendly and rude. I was there this morning and not even a "good morning"; I was the only one at the counter, and I had to repeat "good morning" twice only to be met with a condescending air. But the absurd thing is that while my husband was getting the receipt, I asked for coffee, and the annoyed reply was "receipt first." I replied that my husband was getting it right then... did the gentleman at the counter think I'd stolen €1.20? Where has the kindness and politeness toward a female customer gone? It's a shame... a historic bar with staff like that scares customers away. Edit: I thank the owner for the kind response! I really appreciate her apology, but it's not her fault... she created a historic bar and pastry shop with excellent products... the pastry staff, as mentioned, is truly very kind!

I go there every Sunday, the staff is attentive and friendly, they have everything for people like me who are celiac, everything is delicious and the owner is friendly and everything is at reasonable prices.

A pastry shop for all those with a sweet tooth

...the wide selection and delicious gluten-free desserts are fantastic!!!...the gluten-free pizzas too!!!...the only flaw: the barista slams all the coffee and cappuccino saucers on the counter, making a very annoying noise....you absolutely have to go there to eat delicious things!!!!..

Excellent products, fast service, parking a bit tricky but you can find it. Recommended.