14/03/2026: On Saturday, March 14th, I booked a table for four people through TheFork at around 7:00 PM for 8:30 PM.
We arrived at the restaurant about 20 minutes late, giving the restaurant the opportunity to free up the table. Once we arrived, however, the waiter told us he wasn't aware of the reservation, explaining that the restaurant only uses TheFork "for emergencies." This information, however, wasn't listed on the app, where the reservation was confirmed.
During the conversation, the waiter also made a slightly disrespectful joke, suggesting we book by phone next time. Despite the initial inconvenience, the staff was willing to seat us, even though the waiter himself continued to insist on booking by phone in the future.
Despite this, we still enjoyed our dinner. The food was excellent: well-prepared dishes, quality ingredients, and satisfying portions.
Overall, the experience was positive from a culinary perspective, although the booking management via the app and the initial welcome could certainly be improved.
07/11/2025: A truly positive experience!
The location is excellent, right in the historic center.
The place is truly welcoming, with a fresh, clean style and pleasant background music.
The staff was truly friendly and knowledgeable, providing detailed explanations of every menu option. Service was fast and super efficient; during the short wait, we were even served a cute bag of complimentary popcorn. This small gesture of customer service was also truly appreciated, and certainly not a given.
We then ate a delicious sandwich, made with excellent quality ingredients. I think it's one of the best I've ever eaten.
What more can I say?! Highly recommended, I'll definitely be back!