Ops Caffe Gavinana In Firenze

11/05/2026: Wonderful place, small spa but proportionate to the number of rooms in the structure, very large and beautiful outdoor area, relaxing massages that do what they are supposed to, restaurant with small portions but high quality.

27/04/2026: I purchased the Botticelli voucher as a gift for my wife. When we arrived at the hotel, we were greeted by Debora, kind and smiling. We were placed in a Charme room, which could use some minor maintenance to bring it up to a 4-star standard. Overall, it was satisfactory. The spa experience was excellent, especially given the limited number of other guests. The staff were polite and courteous. One suggestion: I would provide the herbal tea corner with a kettle and at least a couple of herbal tea bags. The restaurant area for dinner was very popular, as were the dishes we sampled. The wait staff were also professional, yet had a pleasant, friendly demeanor. Bathrobes and beach towels were provided. Breakfast was also satisfactory. We will definitely return and I recommend it! Special mention goes to Giovanni at reception. He was excellent at resolving a mix-up!