Mondo Pizza Pizzuta In Siracusa

28/09/2025: This place was recommended by several people. The pizza experience was quite good; if it weren't for the rest, I would have given it 4/5 stars. What lowered the average was the lack of clarity regarding both the reservation and the service. I called to make a reservation and was told that the table would be occupied by other customers starting at 8:00 PM and would be free as soon as it became available. I arrived at the restaurant at 9:30 PM and, after informing the staff of our arrival, we waited patiently. While waiting at a convenient table outside, we saw our designated table become available at 9:45 PM, but they didn't seat us until 10:00 PM, the time listed in their reservation book. Once seated, we ordered appetizers and pizzas. We chose "peeled potatoes" from the menu and expected them to be the actual potatoes, but instead, they delivered classic French fries. Which in itself isn't a big deal; the problem lies in pointing it out to the waitress, who replied, "These are potatoes with their skins on. When you fry them, the color of the skins has faded, but they're still there," which left us very perplexed. As I said at the beginning, the pizzas are quite good; the problem lies in the lack of clarity in communication. There's nothing wrong with saying "we're out of potatoes with their skins," but what's more annoying is the attempt to mock us, as if we'd never seen potatoes with their skins. I'd come back to try other pizzas; I hope I can change my mind about the rest.

27/09/2025: Excellent pizza and very friendly staff