McDonald's In Palermo

04/04/2026: We visited this restaurant knowing it was in a tourist-heavy area, but it was busy and lively, which made us decide to give it a try. The atmosphere was energetic and the food itself was genuinely good — we enjoyed what we ordered. I can see why there are quite a few negative reviews. Our experience suggests that many of them may stem from human error and, in particular, the behavior of certain staff members. As we were leaving after paying, we were abruptly stopped by a female staff member who assumed we hadn’t paid. She called out “excuse me” in a rather aggressive manner, which was uncomfortable and unnecessary given that the situation could have been handled more calmly. We also noticed that the same staff member raised her voice at another table next to us over a mistake in their order, leading to a tense exchange. Based on this, it seems likely that this individual’s temperament is contributing to many of the negative reviews. Overall, the food and atmosphere were positive, but the service experience — at least in this instance — detracted from what could have been a much better visit.

02/04/2026: Great place to stop at the market Excellent fish Spectacular caponata!