McDonald's In Garbagnate milanese

We stopped by the MC drive thru to get 2 menus. They put the drinks on the table without the cap on, we only noticed at home, on top of the sandwiches and chips in the bag. We collected everything and put it in the car. When I got home, everything was wet, the sandwiches and chips and the bag. We called, explained what had happened, and the girl said come by and let us reorder and say that we had spoken to Antonella. We stopped by and were told that the only thing they could refund was the drinks. That's it. We'll never go back.

I wanted to compliment Alessandro for his professionalism and kindness despite the time. I hope he makes a career here or elsewhere, don't let him get away!