10/12/2025: I'VE KNOWN THIS PASTRY SHOP SINCE
I WAS LITTLE AND STILL AM A
DIRECT CUSTOMER. I'M WRITING TO THE OWNER, VINCENZO BENATTI. VINCENZO, YOU MAKE EXCELLENT CAKES, AN EXCELLENT PASTRY SHOP, BUT
YOU HAVE A HATEFUL EMPLOYEE. TWO YEARS AGO, FOR MY BIRTHDAY CAKE, SHE MADE IT A THIRD SIZE, PUTTING 300 HOLES MORE. THE CAKE WEIGHED 1 KG INSTEAD OF ABOUT 700 HOLES, THEREFORE A SECOND SIZE.
SHE ARROGATED HERSELF THE RIGHT TO MAKE ME THE BIGGEST CAKE ON FRIDAY. DECEMBER 5
I ORDERED THE CAKE FOR LAST SATURDAY THE 6TH, FROM 12:00 PM ONWARDS, AND NOT ONLY WAS IT NOT READY, BUT SHE DIDN'T EVEN APOLOGIZE AND THEN ADDED THAT SHE HAD FORGOTTEN, AND YOU COVERED HER UP,
SAILING IT WAS YOUR FAULT FOR WRITING THE TIME WRONG. I ONLY ASK FOR ONE THING: Aside from an apology, I think it's a must. PLEASE BE CAREFUL OF YOUR INCORRECT BEHAVIOR TOWARDS ME. I WOULD LIKE TO CONTINUE BEING YOUR CUSTOMER. GREETINGS ROSALBA PAPARELLA I AM RESPONDING TO VINCENZO DEAR PASTRY CHEF YOU ARE CLIMBING ON THE GLASS BUT YOU ARE SLIPPERING, DON'T MAKE EXCUSES, AND ADMIT YOUR MISTAKES APPARENTLY MANY PEOPLE DON'T LIKE YOUR COLLABORATOR ADMIT YOUR MISTAKES ESPECIALLY TO CUSTOMERS LIKE ME WHO HAVE PLACED TRUST IN YOU FOR YEARS, AND IT'S NOT FAIR THAT THEY ARE TREATED LIKE FUCK. BEST WORDS, ROSALBA PAPARELLA, VINCENZO. IT'S USELESS FOR YOU TO CRITICIZE MY REACTION FOR YOUR INCORRECT BEHAVIOR. UNTIL YOU HAVE PROVEN THE CONTRARY, YOU HAVE NOT APOLOGIZED FOR ANYTHING. IN FACT, YOU HAVE CRITICIZED ME ABUNDANTLY. MY REVIEW, WHICH YOU SAID WAS NEGATIVE, IS... REMEMBER ONE THING:
ON SATURDAY AT NOON, WHEN I ENTERED THE PASTRY SHOP, YOUR EMPLOYEE FIRST TOLD ME SHE HAD UNDERSTOOD THAT THE CAKE WAS FOR 3:00 PM
INSTEAD OF 12:00 PM ONWARDS, AS I REQUESTED, AND THEN SHE TOLD ME SHE HAD NOT HAD TIME TO MAKE IT FOR ME AFTER MY CLEAR AND CLEAR ORDER. YOU HAVE MY CELL NUMBER. IF IN DOUBT, YOU JUST CALL ME AND WARNED ME AND TOLD ME TO COME BY AN HOUR LATER. THIS EPISODE WOULD NOT HAVE HAPPENED. MY REGARDS. ROSALBA PAPARELLA
02/12/2025: A very nice pastry shop with a pleasant atmosphere and delicious goods. I'll definitely be back. Highly recommended!
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