17/05/2026: I've been to Bonobao several times and have always had a great experience. The place is small and cute, with a bench to sit on for drinks. The guys wrap everything up nicely, writing the names of the sandwiches on the foil and leaving the bag closed with a stapler so everything stays warm until you get home. Drinks are placed in a separate bag so the sandwiches don't get cold.
The menu is super cute, in pure geek style, with Zelda, Kirby, Mortal Kombat-themed sandwiches, etc. If you don't want anything on the menu, you can create your own piadina or sandwich by writing on WhatsApp or directly on the spot in a notepad.
You can order takeout (on your own or via Deliveroo) or dine in. The staff is kind and friendly, and always a pleasure to chat with. It used to be open later at night, but the city changed the hours. The phrases you find at the kiosk are fun, in true Lucca style.
The only drawbacks are:
- Parking, unfortunately, being at Giannotti, requires either paying or double parking near the kiosk, but be prepared to move it because there are people who rightly need to leave.
- They rarely answer the phone at all. We've often had problems because we weren't sure if they were open. If you're passing by, no problem, but we live far away and making a waste of time isn't ideal. I understand, however, that if they're busy during a busy period, it's not easy to manage the phone, but they could call back or text once they're done (once, I got a response after a week and a half).
Otherwise, it was a positive experience: good food for a quick snack, they can also make vegetarian sandwiches, and there's even a sweet piadina with Nutella for those with a sweet tooth.
31/03/2026: Too good, I recommend it to everyone