The pizzeria is located at the entrance to Explora (Rome's children's museum) and we were there on a Saturday for lunch.
The service was fast, the pizzas absolutely good and the price absolutely reasonable.
A point of reference for a lunch in the centre.
Federico Lorenzini
.
20 Dicembre 2024
10,0
The pizza with broccoli and calzone is good.
Fabrizio Lazzeretti
.
13 Dicembre 2024
10,0
I have visited this restaurant several times in the past and have always had positive experiences. One of the strong points is the exceptional quality of the pizza – it's really delicious and it's always a pleasure to go back. The overall concept of the restaurant is great, especially for families. After spending time with the kids in the play area, it's nice to sit down and enjoy a nice meal with friends.
However, this time the service was disappointing. As seen in the video, the young waiter was overly insistent, asking us three times in five to seven minutes if we were ready to order, even though it was clear we hadn't even opened the menus. We had just arrived, and the restaurant was completely empty. We were still trying to seat our kids and make sure they were okay. This attitude seemed hasty and unsympathetic, especially given that it is a family-friendly place.
Having grown up in the US, I usually always leave a generous tip, but this time I decided not to due to the poor service. While this experience did not meet the high standards we have become accustomed to in the past, the food remains fantastic. I hope the management takes this feedback into consideration to improve the service, as it still remains a great place for families.
We will be back soon!
I've visited this restaurant several times before and have always had positive experiences. One of the highlights is the exceptional quality of the pizza—it's incredibly good and always something to look forward to. The overall concept of the restaurant is wonderful, especially for families. After spending time with the children in the playground, it's a pleasure to sit down and enjoy a nice meal with friends.
However, on this occasion, the service was disappointing. As you may find in the video attached herewith, the young waiter was overly insistent, asking us three times within the first five to seven minutes if we were ready to order, even though it was clear we hadn't even opened our menus. We had just walked in, and the restaurant was completely empty. We were still settling our children into their chairs and making sure they were okay. It felt rushed and inconsiderate, especially given the family-friendly nature of the place.
As someone raised in the States, I usually tip generously, but this time I made it a point not to, due to the poor service. While this experience didn't meet the high standards we've come to expect from this restaurant, the food remains fantastic. I hope management considers this feedback to improve the service, as it's otherwise a great spot for families.
We'll be back soon!
Andrea Yuan-Tao Pignatelli di Cerchiara
.
12 Dicembre 2024
8,0
I called to book twice… They answered and closed immediately after! A lack of professionalism and 5 star education! The pizza is very good! But, the service… feels like dealing with children. I also took a photo of the child I spoke to on the phone to which he replied "la la la" and hung up. I'm never going back and I've already told everyone not to go.
Amanda Ribeiro
.
10 Dicembre 2024
6,0
It was one of the best pizzas 🍕 we ate in Rome. Small selection but quickly and freshly prepared. Not cheap... unfortunately the service wasn't satisfactory, attentive or friendly. During my stay it was not possible to lock one of the two toilets, which is really unpleasant as a woman constantly receiving visitors. The answer was yes, we lost it - it could be, but then screw a latch on, I've never experienced anything like that!!!!!
Michèle Rief
.
10 Dicembre 2024
6,0
Delicious pizza, welcoming place, courteous, helpful and smiling staff (this is not an obvious characteristic) ready to satisfy the customer's needs... they changed my table even though the place was full, just because I expressed the discomfort of feeling cold at the table where I was sitting. My favorite dish is the Donna Carmela starter and the Margherita pizza. Excellent value for money. I've been coming here for years, highly recommended.
Barbara F
.
24 Novembre 2024
10,0
Although I am giving it 5 stars, it wasn't wow. I expected 2 eat the best pizza, by a milion light years away. And I got a good pizza. Not a no1, top 3, top 5. And I am not a pizza foodie, I am from Romania and I haven't been to the most amazing pizzerias in the world.
One word: overrated.
I enjoyed the atmosphere,
Dan Baban
.
24 Novembre 2024
10,0
For those who love good pizza.
He should just do himself a favor and come to this place to eat.
The most delicious pizza I've ever eaten (and I've tried a lot).
I also recommend their Arancini, very delicious!!!
Excellent pizza
Gil Dror
.
21 Novembre 2024
10,0
Very delicious Neapolitan pizza! If you are in Rome you can't miss it
Oscar Jauregui LC
.
19 Novembre 2024
10,0
At the exit of the Explora museum we entered Michele's. Huge pizza that the kids couldn't eat all of it. As per tradition we took the margherita and it was really excellent. Well cooked with top quality ingredients. We'll be back
Giancarlo V.
.
18 Novembre 2024
8,0