La Buona Novella In Firenze

A Truly Memorable Stay at Grand Hotel Minerva Our recent stay at the Grand Hotel Minerva in Florence was nothing short of exceptional. From the moment we arrived, we were welcomed with genuine warmth and heartfelt hospitality. A special thanks goes to Alessandro, the front desk manager, who exemplified true professionalism—gracious, attentive, and kind throughout our stay. His thoughtful care left a lasting impression and truly enhanced our experience. The check-in process was seamless and conducted with the utmost professionalism. Our suite was beautifully appointed and thoughtfully stocked, offering every comfort we could have wished for. The hotel’s location is unbeatable—right in the heart of Florence, allowing us to explore the city’s rich history and vibrant charm entirely on foot. The buffet breakfasts were plentiful and offered a perfect variety. The entire staff went above and beyond to ensure our comfort, always greeting us with a smile, which made for a wonderful way to start each day. After days filled with sightseeing, the rooftop pool provided a perfect retreat in the afternoons, where we could relax before enjoying wonderful dinners in the city. In summary, Grand Hotel Minerva is an outstanding choice. We couldn’t have asked for a better place to stay, and we eagerly look forward to our next visit.

What a beautiful hotel! My mother and I always stay at the Minerva in Florence when we come on our yearly Florence trip and it never disappoints. A five star experience all-round, this hotel is immaculately clean and tastefully decorated, with the breakfast room's glass walls overlooking the courtyard garden being a personal favourite! Undoubtedly though, our love for this hotel is made by the staff. The fact that we are greeted by familiar faces has really made this hotel feel like home, and is a large part of the reason we come back so regularly. Everything is seamless, from check-in to check-out, and the warm service without being hovering strikes the perfect balance that other luxury hotels often fall short on. We always love breakfast, as the fresh selection of cheese, fruits, nuts and seeds, pastries and cooked options is the most pleasant way to start the day. To say that the cappuccinos served here are delicious is an understatement, and the new ginger and lemon drinks are a great addition! This year, we ate lunch and dinner in the hotel too, as they have now broadened their menu to include more vegetarian and vegan options. Both my mother and I are vegetarian, and I can honestly say that the eggplant parmigiana and the fennel tart tatin were explosions of taste, so carefully balanced, and the best we ate in Italy; paired with Chardonnay, complementary homemade focaccia and topped off by a Tiramisu, all served by the lovely manager and waiting staff, this meal was extremely special to us. We look forward to returning next year to Florence and to the Minerva!

Fantastic experience at this hotel. Leonardo was a massive help to us late at night when we had to change hotels. Alessia and Alessandro at the front desk were wonderful as well. The rest of the staff at the front desk were fantastic too - I'm sorry, I do not recall their names. Hotel smells lovely right when you walk in, its clean, breakfast is fresh with many options, roof top is gorgeous. Loved the location as well. Because it is in a busy piazza, be prepared to be kept awake if your room faces it. Street performers will go until midnight sometimes...

Excellent front counter team, they were very knowledgeable and attentive. They recommended and booked three fantastic dinner spots. Fantastic location as it's a short walk from all the major historical attractions. Also sits on the square that provides great people watching:) The rooms were very clean. Overall, we had a fantastic experience and will return here again!

Very luxury hotel, ideally situated in the heart of the city. Very good service. The only two things I would say are: - if you look at the pool photos online, you will see sunbathing longchairs but in reality, the hotel put sofas and chairs when we were there. Additionally, during the day, you could only sit on the sofa if you wanted to order anything from the bar. This to me, is not acceptable for such an expensive place. You would expect to be able to grab any chair you want throughout the day without having to order like an outsider customer. However, the pool is extremely nice, well heated above 29° and the view is breathtaking. - the breakfast could’ve been way better, with a choice of your eggs and another source of carbs than plain rice

In the best location, with the best staff

Nice rooms, view from the balcony and the roof, nice location

Fantastic hotel perfectly situated for all attractions and restaurants, staff are friendly and always available to help

El gerente del restaurante y todo el personal proporcionan una excelente experiencia. Son muy corteses y están ahí para satisfacer todas sus necesidades gastronómicas. Todos son muy amables. Nos alojamos en el hotel durante 6 días y comimos en los restaurantes con frecuencia. El gerente y el personal nos trataron como familia. Llegaron a conocer nuestras necesidades y fueron muy rápidos para proporcionar lo que necesitábamos antes de preguntar. Gracias a todos por hacer nuestra estancia y cenar muy cómodo. ¡Grita a Paulo Micheli!

Evaluation for aperitif with Florence Cocktail Week. Very nice place, but very high prices. From 20 euros and up for good aperitifs...but not super. And then...with 2 bowls of peanuts for 5. Pre-packaged pizza 25 euros, Probably in line with hotel prices,