La Buona Novella In Firenze

A bumpy start with a stellar finish. My room was facing the square and was incredibly quiet and peaceful. I felt safe sleeping with the window open, breeze coming in. One night with a magical thunder & lightening storm. I slept better there than any other location on my lengthy trip. Hot water and great water pressure A+++ But, the best part was the staff and the people. I wish that I could name them all. The booking manager went out of his way to assist with a booking error that was all my fault. Quite an ordeal for him to correct. I am grateful. The front end manager took care of a room issue upon arrival and went above and beyond to make it better than okay... Specifically, two of the people that helped with room service were gracious and kind. It's wonderful to be greeted with that energy first thing in the morning. The restaurant and bar staff were kind, friendly and helpful daily. They really made me feel welcome and at home in Florence. The food is exceptional. You mist try the chocolate chip cookies and chocolate croissant- better than France I don't normally care for chocolate and these were a favorite! The touch of salt in the cookie and crispness at the edge! Masterful! The breakfast buffet is A+++ Beautifully displayed, large variety of options- FRESH! I had 3 dinners onsite- I loved the chicken Cesar salad. Pasta was delicate with complex flavors...Room service for breakfast made working from my room and a slow pace in the morning essential for the ease of my stay. The staff were incredibly kind and accommodating when I messed up with the room service ordering. They went above & beyond to help and make me feel comfortable. The hotel is in the perfect location. Close to walk to everything. Taxis a few steps away which is good because with traffic - requesting a car can take a bit to get to you before you even begin. Train & public transportation 5 min away. As a female solo traveler, I felt extremely safe in this location. The over arching theme was the kindness of the staff - across the board. I am grateful... and... I can't wait to return and have recommended Grand Hotel Minerva to many headed to Florence.

Amazing location, a stunning roof-top terrace and pool, serving views and being helped by very hospitable staff! Highly recommend!

Refined and elegant hotel, strategic location, top rooms, excellent breakfast, delicious service, it deserves more than 4 stars...

This hotel is fantastic. I spent one night with my son and the location is perfect, a few steps from the station. The staff is kind and helpful, the rooms are spacious and complete with everything and finally the restaurant for both dinner and breakfast is truly fantastic. Highly recommended if you want to use it as a base for visiting Florence

“An unforgettable stay at the Grand Hotel Minerva in Florence” My stay was absolutely perfect. Situated in a central location, the hotel offers a spectacular view of Piazza Santa Maria Novella and the wonders that only Florence can offer. The hotel itself is an elegant fusion of modernity and historical charm, with spacious, tastefully furnished rooms. The cleanliness and attention to detail are impeccable. Another point that deserves particular mention is the COURTESY and PROFESSIONALISM of the staff (Alessia Patrizia) The ladies with whom I had the most dialogue were all courteous and helpful. The breakfast, served in a welcoming environment, offers a varied selection of fresh dishes and local dishes. One aspect that really struck me was the extraordinary helpfulness of the staff. When I had to leave my room at 12.00, I asked if it was possible to leave my luggage in the hotel for a few hours. When I returned at 7.00, the departure time, I was warmly welcomed not only by assisted with the luggage but they were kind enough to allow me to use the bathroom before departure. A truly thoughtful gesture that made my experience even more pleasant. This attention to detail and customer care made the difference and made me feel very comfortable during my stay.

There you are, wandering around looking for reviews. Looking for a place to stay in Florence? Here it is. Breakfast, location, service, and friendliness are all missing.

We spent a weekend in Florence staying at the Grand Hotel Minerva, and we were thrilled! The staff pays attention to every detail, the food is sublime and even the rooms have every comfort! The price is certainly not insignificant, but it is absolutely worth it!

Stayed here during our 10yr anniversary trip. Great staff and easy to get around from this location. Highly recommended.

The Hotel could easily be 5 stars. Spacious and tastefully furnished rooms, very kind staff and a lot of attention to the cleanliness of the room and common areas. The only negative note is that the bathroom does not have a heating system. I recommend finding a solution because in the winter it is not pleasant.

Um restaurante até certo ponto escondido, mas que traz uma cozinha altamente sofisticada e diferenciada, pratos harmônicos e surpreendentes!!