La Buona Novella In Firenze

Stayed here during our 10yr anniversary trip. Great staff and easy to get around from this location. Highly recommended.

The Hotel could easily be 5 stars. Spacious and tastefully furnished rooms, very kind staff and a lot of attention to the cleanliness of the room and common areas. The only negative note is that the bathroom does not have a heating system. I recommend finding a solution because in the winter it is not pleasant.

I can't say enough great things about this hotel. First, the location is wonderful. You can walk nearly anywhere you want to go within 20 minutes, but all the major sights are no more than 10-15. It's two minutes from the train station and nestled in a beautiful square. The rooms are spotlessly clean and the housekeeping does a great job with morning and turndown service. Breakfast was excellent (as was the service). The art around the hotel is lovely to look at- it's like a little museum. The staff is incredible and offers amazing help and insight if you need help with any part of your stay. The bar is a great place to wind down after a long day of exploring. I can't wait to come back in the warmer months to take advantage of that lovely rooftop bar/pool!

Great experience, I upgraded my room to a jr suite and it was awesome!

Although the hotel was generally friendly, it was not enough to be the best hotel. The location was really good and the view was excellent. It was impressive that the staff were active in guiding the traffic to Florence during the check-in. However, the moment I saw two shampoos stuck in my amenities on the first day (where the shower gel was supposed to be), I was disappointed. And the staff at my grandfather's restaurant, who didn't even ask for a plate with food that I hadn't finished yet, cleaned it up in front of my eyes on the second day of breakfast, was the worst. The most disappointing moment was when I asked if they could microwave-hot food that I had packed at a nearby restaurant (because of my health condition), but I was simply rejected. I think it is basic to warm up food that is outside. Besides this, it was honestly annoying to not say a word of greeting while staring at my face when I came in and out every day. I don't know if the sewage system was under construction on the last morning, but I remember the experience of having a bad smell. The location and overall level is a good hotel in Florence, but I don't want to recommend it to anyone or stay again.

Well located, right next to the station.

This hotel was spectacular! The accommodations, the staff and location was superb! The staff was always willing to help and answer questions. They set up restaurant reservations, tours, things to enjoy in the city. The most wonderful hospitality! I highly recommend this hotel.

The Grand Hotel Minerva was the perfect choice! The location was ideal. Our suite was amazing overlooking the piazza! From the minute we checked into the hotel until we departed, our experience was wonderful. Great location, very kind and helpful staff, fulsome breakfast buffet with good options for the vegans in our group. The entire hotel is classy and elegant. The city of Florence stole our hearts, a truly charming city, and this hotel was the perfect home base during our visit. I can recommend this hotel with the utmost confidence.

First of all, the lobby is so pretty! The location is great, everyone is friendly, and the breakfast is especially good! I've been eating breakfast for a few days, and the service from the workers is really good, and the croissants and bacon are so delicious. Even the salad and cheese are delicious.

A very good location and a very comfortable stay. Breakfast with top quality products. Close to the station and in the historic center.