It's impossible to leave empty-handed
Elena Migliavada
.
11 Ottobre 2025
10,0
UPDATE: I was contacted and, after several checks, they refunded me! I was truly pleased and surprised by the effectiveness of the customer service.
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Returns staff were inattentive and dishonest.
I returned 5 items by registering online and obtaining the appropriate return card. After a few minutes, I checked my email and saw that the refund had only been issued for 3 items. I immediately went back to ask for an explanation, and the lady told me it was only for 3 items! If I had known, I would have kept them. Now I find myself having paid for 3 items that I no longer have. Very disappointed.
maryam mohkami
.
17 Settembre 2025
10,0
Today I went to customer service at 2:30 PM to resolve a delivery issue.
Fortunately, I was assisted by Alessandro, a polite young man who exudes serenity, professionalism, and humility.
I give him 5 stars, not a good portion of the staff who assisted me during the purchase with great superficiality and even arrogance.
Thank you, Alessandro.
Mario Catastrofe
.
13 Settembre 2025
10,0
I've been to this Ikea location several times and have had positive experiences. The employees were helpful and thorough. It's a shame the bathrooms aren't clean and the sinks don't work.
Aurora Lorino
.
08 Settembre 2025
8,0
Very easy to get to. Very friendly staff. The rest is made up of the wide range of products available, covering everything from A to Z when it comes to home furnishings.
Angelo Caroli
.
07 Settembre 2025
10,0
I had trouble finding the bathroom I urgently needed. I had just arrived, and even on the staff's instructions, the first bathroom was in the restaurant area, which was unfortunately too far for an elderly person. Getting to the bathroom was a significant inconvenience, and it was difficult to get there in time. I would like to see more clearly marked service areas, and staff willing to report short cuts in the route or provide direct assistance. Thank you.
Stefano Besana
.
06 Settembre 2025
6,0
A truly beautiful shop, very well organized and with knowledgeable and attentive staff.
Vincenzo
.
29 Agosto 2025
10,0
I designed and purchased a kitchen with appliances from the Carugate store. Tommaso was exceptional in his attention to detail and courtesy. Excellent experience. Thank you, Tommaso.
Alessia Mapelli
.
22 Agosto 2025
10,0
Where merit is due, Alice from the kitchen design service stands out for her expertise, pragmatism, and kindness. She is attentive to her clients, capable of listening to their requests and proposing intelligent solutions. She stands out in a positive way, and we recommend seeking her help and guidance with your kitchen projects.
Alessandra Robecchi
.
21 Agosto 2025
10,0
(45.5505075, 9.3323996) entrance for cargo delivery
maria palinca
.
11 Agosto 2025
10,0
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