We stayed at this property for a few days and, overall, we had a good time. Cleanliness is definitely the strong point: everything was perfectly clean, both the room and the common areas.
However, the property itself appears rather dated and does not at all reflect the declared 4 stars - I would say that it is closer to a 3 star, both for the furnishings and for the services offered. At the reception we found a certain coldness: no smiles, little welcome, almost a detachment that did not make us feel truly welcome.
Breakfast was average, nothing special but enough to start the day. Unfortunately, the pillows were rather uncomfortable and the bed only had a duvet, which in summer is not ideal. Furthermore, there was no air conditioning, and during the hottest hours it was difficult even to rest in the room.
Another sore point concerns the supplement of € 15 per night for the dog. We were not provided with anything at all: not a bowl, not a small mat, not any special attention. Considering the extra cost, we would have expected at least a minimum of pet-friendly hospitality.
In summary: a decent stay, but with several aspects to improve, especially if you really want to offer an experience worthy of a 4-star hotel.
Mappil 94
.
02 Luglio 2025
6,0
Hotel in the center with a convenient location and paid parking
Very spacious and very clean room
The only flaw was the breakfast, unfortunately we were sorry because, not due to the structure but to a power problem, we could not fully enjoy the service.. so no cappuccino and no juice only mini croissants and pancakes
They were not even given another alternative (such as heating the milk on the stove (?)) since breakfast was included in the price anyway
Let's hope for another time ☺️
Jennifer Cassinelli
.
17 Giugno 2025
8,0
Price-performance ratio was perfect!
I expected something more from the room with hydromassage but all in all it was a pleasant stay. Excellent location in the historic center
Fabio Gottardo
.
14 Maggio 2025
8,0
The hotel urgently needs to be renovated. The sauna in particular does not meet the 4 star standard. The boss and staff were very friendly and competent.
Kathi H.
.
25 Aprile 2025
10,0
Per la prima volta abbiamo prenotato in questo ristorante x una cena in 8 persone ! Ambiente tenuto con cura ,pulito !
Piatti ben presentati e buoni ....un grazie allo chef Goran servizio eccellente
Noi ci ritorneremo ma anche consigliamo di provarlo
196265
.
10 Marzo 2025
10,0
We stayed a week in this typical Valtellina hotel.
Excellent food and impeccable service.
A special compliment to Valeria, Sonia, Giuseppe and Alberto... super kind and helpful... they pampered and spoiled us.
Highly recommended
pietro. pilu
.
23 Gennaio 2025
10,0
I stayed with my boyfriend and our dog. Very pleasant welcome, clean room with attention to detail, excellent service and an amazing dinner to say the least, a varied and very good breakfast.
Great location!
We will definitely be back and recommend!!
Valentina Ferrara
.
22 Gennaio 2025
10,0