Grecale In Palermo

25/06/2025: The hotel is beautiful from the outside with a stunning view at Cefalu city center. It has a very nice pool but the beach is a bit far away- you have to cross around 70stairs and walk for 300m til you reach it The waiters in the restaurant and the animations guys are very nice as well as the old gentleman that is selling the tickets to Palermo outside of the hotel cafe The furniture is falling apart, everything you touch colapses - except for the bed 😆 Dinner is served in a chaotical way, there is a stampedo at 7:30 since diner is served very late and this cause haos at the restaurant Breakfast is very modest and the same every day The electricity disappears a few times a day after the rain There are no buses in front of the hotel, nor stores or cafes, you need to walk 25 min to Cefalu-dont forget the 70 stairs The key was not working properly at all, we had to go to the reception a few days in a row to get a new one each time The receptionists could have been nicer The watersink started leaking a few days after we arrived, the last day you couldnt press the water althoug the janitor fixed it

22/06/2025: We stopped 2 mornings for breakfast because it was delicious and the place was really nice but unfortunately the counter staff was really rude and unhelpful. At the counter we asked what a pastry was called (since there are so many and we should have told the cashier to get the receipt) and I was told: they are donuts, can't you see? Too bad they weren't donuts. At the coffee counter there are 2 waiters: the one who makes cappuccinos is very good, but the guy who calls for service doesn't even look at you if you're leaning on the counter and when he puts your cup on the saucer he puts it down rudely and always "hummusonito". I understand that dealing with so many people can be tiring but you can still make the same effort using a little courtesy and a smile