Grand Hotel Piazza Borsa In Palermo

Meh. That's about sums up this place. Everyone was friendly enough and sure there's beds and bathrooms..... Phone that didn't work only rang at 7 am and 730 am randomly. Wifi that connects and disconnects about every 2 minutes. The spa attendant was nice but during our treatments never asked about the pressure (which was almost non existent), housekeeping seemed annoyed that we didn't want them in our room, and overall just not as nice as one would hope for the price or sleeping the 4.5 star review. The place isn't bad but middle of the road at best. I'm trying to post and the wifi has cut out 3 times. Oh and it connects but without Internet making it wildly useless Check your room doors when leaving. It takes quite a bit of force to get them shut and if you're not paying attention, it won't actually shut.

A beautiful, historic hotel located just steps from Via Roma, right in the heart of Palermo (and its restricted traffic zone). Spacious spaces, both public areas (ideal for conferences) and guest rooms. The reception rooms are huge and tastefully decorated, and the bar and breakfast are both well-stocked. Friendly, helpful staff.

We stayed here for a total of nine nights in September 2025, and I highly recommend this hotel. The building was originally the stock exchange. It has a prime location in the heart of Palermo, beautiful interior design, and a fantastic breakfast room. Check-in and check-out went smoothly. Your luggage is brought to your room. The rooms are very large, air-conditioned, and there's a small refrigerator. There's live music on weekends: the alternation between piano and violin (by ONE musician in the middle of a song) really impressed us. The breakfast is very varied. Since we both have celiac disease, we have to follow a gluten-free diet for health reasons. We were always served pre-packaged (contaminated) bread. Pre-packaged gluten-free crispbread, muffins, and the like are also available at the buffet. Coffee, cappuccino, and other items, as well as fried eggs, are freshly prepared upon request. Many of the staff speak virtually no English. A translator app solves this problem. Everyone is very nice and charming. I don't understand some of the negative reviews. Since we had several full-day excursions, we were unable to enjoy breakfast two or three times. Upon request the night before, a substantial breakfast (gluten-free) was packed for us in a paper bag: bread, spread, fruit, juice, water, a cup, and a knife/fork/spoon. Excellent service!

In the heart of Palermo. Close to historic areas, great food and shopping. Take a tour and learn the history of Palermo including this hotel which used to be a bank and concent

High-end hotel in the center of Palermo. The breakfast was also excellent.

This hotel is beautiful and has the perfect location in the city center. The staff are super helpful and very friendly. The breakfast is extensive and delicious. The rooms are really good, although the beds might be a bit hard. But some people like it, others might not. The courtyard looks great with its fountain. Highly recommended.

Ideally located in the center of old Palermo, this charming establishment allows you to organize all your visits on foot. A valet will take care of parking your vehicle in the hotel's private garage. The rooms are very spacious, and the service is impeccable, in keeping with the style of a grand palace. The generous breakfasts are served in the immense restaurant. The concierge service caters to all your needs and provides valuable advice in several languages. In the evening, it's pleasant to enjoy an aperitif in the hotel's large patio around the fountain to the discreet sound of a piano... Highly recommended.

We had a very good experience at this hotel during our stay in Palermo. The staff was attentive and very pleasant. The room and bathroom were clean, spacious, and serviced daily. The hotel offers an interior courtyard with a beautiful fountain for a quiet, refreshing moment. The only downside was the soundproofing. We could hear the night hustle and bustle from our windows, even though we weren't in the busiest area. The location is ideal for visiting the old town.

Centrally located hotel in the heart of Palermo, with very friendly staff.

Spent 3 nights at the hotel in June 2025. Great location near the center of Palermo. The hotel layout is charming. The rooms were clean with excellent amenities. Staff was very helpful. Breakfast buffet had excellent choices. Highly recommended!