Everything would have been perfect except that, since it was our 33rd anniversary and we had asked for something special in advance, nothing was offered to us!
If not to dine at full price in their restaurant in the evening.
Even a simple room upgrade, a fruit basket in the room upon arrival or a bottle would have been enough.
Not even a micro cake at the end of the meal.
And let it be understood that I would have paid for the service!
I repeat, AT MY SPECIFIC REQUEST!
It's a shame that even in the face of my complaints, this enormous disappointment was not remedied.
5 STAR LUXURY HOTEL ✔️
ALESSANDRO SPORTIELLO
.
18 Dicembre 2024
6,0
It's like entering a dream. A jewel with attention to every detail. The staff were attentive and kind, without being intrusive. The spa is a quiet corner, a modern and organized bubble of peace. Swimming pool hamam sensory shower and attentive assistance. Superb breakfast. A special thank you to Mrs. Katia from reservations for granting us the privilege of enjoying this stay with a welcome upgrade
Thank you
Raffaella PAN
.
22 Novembre 2024
10,0
Always excellence and fantastic place, to do absolutely! 👍
SOIXANTESIX Franck
.
29 Agosto 2024
10,0
It’s like staying in a museum! Absolutely stunning building and interior, but tech & food could use some updates/upgrades for a five star hotel…spa was amazing though!
Tanner & Abby
.
24 Agosto 2024
8,0
The most beautiful hotel in Stresa.
It's a dream, especially with good weather and the possibility of using the outdoor pool.
The historical environments are crazy, it feels like living in another era. There is antiquity but no decadence. Every corner is waiting to be discovered. It's wonderful to wander the corridors dotted with paintings, sculptures and decorations. A pearl on Lake Maggiore.
A brand new state-of-the-art spa equipped with all comforts is added.
The restaurant which then becomes the breakfast room is amazing.
Cristina Pavone
.
28 Luglio 2024
10,0
If you are looking for a truly romantic place that you will remember for the rest of your life, then this is it.
A hotel with such a rich history and atmosphere made us fall in love at first sight. Stunning location overlooking the lake, cozy, comfortable rooms, comfortable bed, high quality linen, very nice staff, breakfasts overlooking the lake in luxurious decoration, all this is like in a movie.
But the most important thing we were struck by the price, for such a hotel, place and atmosphere it was really honest, not expensive, not cheap, but just a fair price.
If you are traveling by car, the hotel has its own parking lot.
There are piers nearby from which you can travel between the islands by boat.
We will definitely come back here!
Alena Olena
.
25 Luglio 2024
10,0
Accessible to tourists with a nice little stroll in the Park
sophie zribi
.
25 Luglio 2024
8,0
The entrance area is already worth looking at
Walter S.
.
25 Luglio 2024
10,0
There are no adjectives. Marvelous.
Cristina Medici
.
22 Luglio 2024
10,0
Davvero una bella esperienza in ambiente elegante, raffinato, ottimo servizio e cibo. Conto più che onesto. Ci tornerò con grande piacere