Gran Caffe Vittoria In Chieti

My review, although not positive, isn't meant to be a disparagement of this historic business, but rather food for thought. I arrived this morning around 10:00 a.m., and after browsing the dessert display, I paid a kind and smiling young man at the register for a maritozzo with cream and a cappuccino. I headed to the counter and asked for the cappuccino and the maritozzo. There were no other customers at the counter, but orders were coming in for tables. I was served my cappuccino, and the barista asked first her colleague and then her colleague for my maritozzo. I was almost finished with my cappuccino, but there was no sign of the maritozzo. Not having much time and wanting to have breakfast with both a drink and a dessert at the same time, I went to get one myself from the lady at the dessert counter. By the time I got back to the counter, my half-cappuccino had been thrown away. It can happen, but my thought is... 1) I was walking with a stroller in tow, and from the counter I could see it was headed towards the dessert counter... 2) If you haven't served me the maritozzo yet, why do you think I've left? 3) What do you mean, I'll do it again with a smile? Instead, both baristas looked at me with great annoyance, as if I were the one to blame, prompting me to grab my maritozzo and leave, eating it on the street. 4) If it's so complicated to get dessert brought to the counter, why didn't the person at the cashier tell me to go to the dessert display first? I'll conclude by saying that better organization would make this historic place more attractive to us customers, given that it has so many good reasons. This morning I chose it over the other bars because it had a very convenient entrance for a stroller, for example. I also want to point out that both the cappuccino and the maritozzo were excellent and more than fair priced... but sometimes you get lost in a little, and if you don't, it's difficult to return to a place.

A highly prestigious pastry shop and café in the center of Chieti. For a few years now, it's also been a good restaurant, open for lunch, with affordable prices. Truly excellent coffee and high-quality pastries (I love the shortcrust pastry cannoli). For over a century, Vittoria has never disappointed, always remembering that it's not old, but historic! Highly recommended! ♥️