Gelateria Zampolli In Pordenone

18/05/2026: Located in the heart of Gallipoli, this spacious room (prestige double) offers a sea view and a mezzanine, as well as a beautiful bathroom. Breakfast is plentiful, with a special mention for the omelets. Finally, the staff is polite, welcoming, helpful, and attentive. I highly recommend this hotel; it's probably the most beautiful in Puglia ✨

18/05/2026: The location is great; however, the hotel does not accurately present its room categories on online booking platforms. Several room categories shown by the booking agencies do not correspond to the categories actually offered by the hotel. In our case, we paid for a “Deluxe Double Room” — supposedly a higher category than the standard room — but according to the receptionist, it actually corresponded to their lowest category, called the “Fashion Room.” What a disappointment. We basically paid €60 extra for what was essentially a standard room. No alternatives or solutions were offered by the reception staff at the time, who simply kept looking at their screens without even proposing an upgrade for an additional price difference. The hotel should definitely review and clarify the room information it provides to online travel booking platforms. Update: Despite the incident with the room type, I must note that the waitress in the bar was extremely attentive and kind. I really enjoyed the few minutes before sunset on their terrace. Update 2: Later that evening, around 21:00, the receptionist approached me and explained that she had spoken with management and that they were willing to offer us an upgrade. We appreciated the gesture and their effort to address the situation; however, by that time we were already fully settled into the room, with our luggage unpacked, so changing rooms was no longer practical knowing it would be only one night. We still wanted to leave a factual review reflecting our overall experience, particularly regarding the misleading room category information presented during the booking process.