Gelateria Trilly In Massa

14/10/2025: I'm giving it three stars because the owners are truly good and pleasant, and I'd hate for the staff's behavior to cause the place to lose a score... I ask for a glass of water. Two girls at the counter: one blonde and one with black hair and bangs. Do they look at me? No. Do they talk to me? Not a chance. The blonde moves away, and I follow her, thinking she was serving me... instead, she goes straight to serve a table, as if I were part of the decor. The other one, the one with bangs, meanwhile arranges cookies one by one with absolute calm, completely ignoring me. Then, with the grace of someone who deigns to serve me, she offers me the water without saying a word or looking up. I say "thank you," but nothing, absolute silence. It's not a question of water, it's a question of attitude. Being kind isn't optional; it's the bare minimum. A little tip: fewer cookies, more customer service—maybe that way they'll learn that even a "hello" isn't out of style. 😉 If I come often, I'll delete or edit the review if I see a change. ✨

10/10/2025: I recommend it. Very nice view of the lake. Quiet.