Gelateria Alaska In Venezia

06/04/2024: Nice views. Top class in the world. I wanted the food to be as good as the St. Regis Hotel, but I felt like they put too much effort into it and left it out. Only some creative dishes. The dessert tiramisu is extremely delicious. Prices are high, but location makes up for it.

01/04/2024: While food was exceptional at this establishment the service here was not. We were seated at a table that had no silverware setup and sat for 25 minutes without being acknowledged at all other than to receive a bottle of still water they use to hold you at the table. Meanwhile the couple next to us, inches away, had ordered the tasting menu and was getting served like royalty. Only when we asked the manager for the check for the water only, so we could leave, did they suddenly decide they could serve us. There was no apology for the delay and service afterwards was indifferent. Lesson learned.. if you want to eat here come from a different hotel and order the tasting menu. Those staying at the St Regis and ordering from the ala carte menu won't get served until you tell them you want to leave. Food as expressed was very good and served in good size quantities. I expect the food quality is what gets this place so many 5 stars. The service experience here however was horrible and the overall experience was not worth the highly overpriced 188 euros for two. There are MUCH better dining options close by that will offer you better food, much better service and cost at an establishment that wants your business va resting on their overrated laurels. Dinner service here was a HUGE disappointment. On an up note if you're staying at the hotel they do serve a good breakfast with solid service. The breakfast experience is what allows this establishment to get 3 stars vs 1 or 2 stars if ranking on the dinner experience alone.