Domus Desideria In Maranello

22/08/2025: First of all... mid-August week... packed... the service in all areas is confusing and needs improvement... or rather, needs to be checked and supervised precisely in these periods of maximum stress for the staff and the structure in general... for the rest, the staff are very kind... it's a family hotel, you can't expect a luxury hotel... entertainment? I don't understand anything... they were wandering around the hotel... they seemed like wandering souls to me... maybe I should have looked into it more... but usually they're the ones who come and explain and involve you... but it was mid-August and there were a lot of people...

27/07/2025: The hotel smells of cigarettes right from the entrance. They have two areas, but no clear boundary; the boundary is the tables without ashtrays. Smoking isn't allowed, but you still have to inhale the stench. The children play, and everything around them smells of cigarettes. You go to the Ariston, and it's the same. You have to sit inside... You go to the pool anyway... People smoke, they tear up the floor, and they stub out their cigarettes on the green carpet. I see it with my own eyes... The receptionists are surprised but admit that "people are like that." So if you can't enforce the culture and respect for others, smoking should be banned in the common areas, especially since this is a hotel for families with children. Baby dance? Right in the smoking area... Well done, management!