Dogana In Firenze

30/03/2025: waiters are very helpfull and kind, i liked this place, we ate pizza and pasta, both were good enough, prices were reasonable, hope to eat there again a nice place close to duomo square, you can both eat and shop, prices are reasonable, staff is friendly and helpful

14/03/2025: EDIT: they handled my criticism in the best way, contacting me and offering me a suitable solution. Not everyone handles complaints this way. Well done 👏 I don't give a too severe rating in terms of stars because I don't want to penalize the activity too much, but I want to warn you about the paltry quantity of objects that are included in the TooGoodToGo bag for the "Save Christmas" initiative: for €7 you would expect something more than two packets of chocolates weighing one hundred grams and a pack of herbal teas. Then maybe you can come and tell me that the cocoa used to make the chocolates was hand selected by Willy Wonka then in that case I would apologize to Willy and give 5 stars