Cristal Palace Hotel In Andria

01/02/2026: Excellent cuisine... I have only praise for the attentive, fresh, simple, and well-made cuisine... a real shame, however, is that we started lunch after 2:15 PM, after arriving at 1:05 PM... first we were told that service starts at 1:30 PM and that's fine... then when 2 PM arrived without even water and bread arriving, we were told that since it's a fixed menu, we all have to start together... what the hell!!!!... this doesn't make sense!!!!!... it's not like a communion where everyone has lunch together... if I arrive for lunch with my family, I want to have lunch with my family and not wait for the room to fill up and also wait for the guy who doesn't give a damn about everyone and arrives calmly after 2 PM... it doesn't exist!!! This thing should be handled much better! Even if it's okay that service starts at 1:30 PM and if you really have to have this communion lunch policy... arrive at 1:45 PM and we'll start!!!! It's a real shame because this made me so nervous that I even considered leaving... and it would have been a real shame because the food and the staff's promptness didn't deserve it at all!!!! One last thing: more attention to the children... they were served last, at least at the beginning (then they lined up perfectly). Why would you want to serve 10 plates of ham?! (The children's appetizer was missing some dairy products; I had to give them the one from our menu for 20 euros, it seems a bit excessive.) And anyway, at the same time as the adults, that is, after 2:15 PM... no! But congratulations to the chef who calmed my nerves with excellent first courses!!! And with second helpings for every occasion!!! Well done!

29/01/2026: Excellent value for money. A perfect Sunday.