Cioccolateria Valentinis In Udine

27/07/2025: We came to this place specifically, even traveling half an hour, because in the past we'd always found an excellent aperitivo accompanied by various appetizers. This time, however, we were disappointed, not so much by the two breadsticks themselves, but by the way our request was handled: we politely asked if we could have something else as appetizers (potato chips would have been fine), even if we paid for them (and we specified that we would pay for them), since we had had two rounds of aperitivo, and the response was rather rude. I completely understand that they're not obligated to bring appetizers, but I believe that courtesy towards the customer is always essential. Furthermore, while we were still sitting inside, we overheard the waitresses making unkind comments among themselves ("we already gave them to them before"), and we were very disappointed. It's a shame, because the place deserves it, but politeness and customer service really make the difference.

12/07/2025: A picturesque, warm, and welcoming place with very friendly staff who are happy to satisfy your sweet tooth! The coffee is excellent.